Multi-Site Leasing Manager
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to partners. The company’s growing portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known for its reputation as a trusted partner in real estate, workplace culture, and growth opportunities.
About the Role
The Leasing Manager oversees all aspects of leasing and marketing at the property, working closely with the Community Manager to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. This role leads the leasing team, drives effective leasing and marketing efforts, and fosters positive resident relations.
Responsibilities
- Strategic Leasing Management:
- Regular/daily onsite attendance required
- Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, and lease signing/documentation is accurate
- Audit all lease files to ensure adherence to policies and procedures
- Address resident complaints, concerns, and requests to ensure satisfaction
- Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters)
- Effectively show, lease, and move in prospective residents
- Marketing Management:
- Assist in developing the annual marketing plan and budget
- Implement marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
- Monitor leasing/renewal progress, focusing on areas needing additional support
- Supervise planning, preparation, and implementation of leasing and renewal events
- Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey reports
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
- Personnel Management:
- Assist the Community Manager in screening, hiring, training, coaching, and developing on-site staff using consistent techniques and company directives
- Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
- Promote harmony and quality job performance through support and effective leadership
- Ensure staff compliance and consistency with Company policies and procedures
- Administrative Management:
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
- Maintain property appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours
- Assist with supervision of all business functions related to operations
- Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors)
Requirements
- High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry
- Ability to understand and perform all on-site software functions; basic computer skills required
- Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
- Regularly required to remain stationary (standing or sitting for prolonged periods), communicate with others, and repeat motions involving wrists, hands, and/or fingers
- Frequently required to ascend/descend ladders, stairs, scaffolding, ramps, or step stools; move about to accomplish tasks; operate motor vehicles and/or golf carts; assess accuracy, neatness, and thoroughness of work; and traverse flat and non-flat terrain
- Occasionally required to move into different positions in tight or confined spaces, work in overhead positions, reach, adjust or move objects up to 25 lbs, lift and place objects up to 25 lbs, operate machinery or power tools, and work overtime, weekends, or night hours (emergencies)
- May be exposed to hazardous chemicals, extreme temperatures, outdoor elements (precipitation, wind), and small/enclosed spaces
Pay
Salary range: $22 per hour to $24 per hour. Compensation decisions consider skill set, background, training, and certifications. The offer includes additional compensation associated with a comprehensive total rewards package, such as benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission/performance bonuses when applicable.
Benefits
- Medical, dental, vision, life, accidental, and disability insurance
- 401K with employer matching
- Commission and performance bonuses (when applicable)
- Paid sick days and company holidays for full-time employees