Jobs · Management · Tennessee

Multi-Site Leasing Associate

Continental Properties · Memphis, TN · 1 mo ago
Management$17–$21/hrFull-time

Continental Properties is looking for an enthusiastic and customer-centric Multi-Site Leasing Associate to join our team at our beautiful residential apartment communities: Springs at Colonial, Springs at Buckingham Farms, and Springs at Ashby. You will guide your own success by achieving leasing goals and building professional relationships with prospective and current residents. Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community Manager of the properties.

Pay

$17.00–$21.00 per hour, plus additional earning potential through position-specific performance incentives.

Responsibilities

  • Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction.
  • Ensure the community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily.
  • Drive leasing success from first contact to move-in by leading inquiries, conducting tours, following up with prospects, and coordinating seamless move-ins.
  • Leverage creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals.
  • Manage prospect and resident follow-ups, conduct move-in inspections, and support lease renewals and occupancy tracking.
  • Maintain full compliance with Fair Housing, Tax Compliance, and all applicable regulations.

Requirements

  • Proven sales and customer service experience with a genuine passion for creating an exceptional resident experience.
  • Ability to work a flexible schedule—including weekends, evenings, and holidays.
  • Comfortable balancing desk work with physical activity, including touring the community (up to 8 hours), climbing stairs, cleaning units, managing social media, and using standard office tools like computers and phones.

Benefits

  • Career Growth: Tools, training, and opportunities for long-term growth, including paid professional memberships, certifications, and tuition reimbursement.
  • Mental Health & Wellness: Comprehensive support, including 8 free counseling sessions per year and access to additional wellness resources.
  • Balance: Generous vacation time, 9 paid holidays, and 4 company-paid half-days during designated months.
  • Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture.
  • Culture of Belonging: Commitment to Inclusion, Diversity, Equity, and Allies (IDEA), with initiatives and Business Resource Groups fostering an inclusive work environment.
  • On-Site Living: Discount on on-site apartments for convenient and luxurious living steps away from work.
  • Performance Incentives: Commissions on new leases and renewals, quarterly and year-end bonuses based on community performance.
  • Industry-Leading Benefits: Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  • Family Support: 6 weeks of paid parental leave (12 weeks for birth mothers) and family-forming & fertility resources.

Similar jobs