Multi Site Customer Service Coordinator

Job Description

Ricoh Employee Sign-On Bonus

About the role

Responsibilities

Requirements

Qualifications

Nice to have

Benefits

Pay

Schedule

$1,000 Sign On Bonus For New Ricoh Employees!

Job Title: Area Customer Service Coordinator

Summary

Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area.

Roles And Responsibilities

• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
• Aid in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

Requirements

• High school diploma with at least 12 months of relevant work experience
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

Nice to have

• Additional education beyond high school is encouraged.
• Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
• Demonstrated with prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

Qualifications

• Must Have
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Pay

Not specified

Schedule

Not specified