Multi-Site Assistant Community Manager

About the role

Position will be located at more than one location. The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities

• Financial Management: posting all payments and income; processing and reconciling daily account receivables; monitoring and following up on bad debt (late notices, resident/guarantor contact, filing evictions); helping the property meet budgeted revenues, expenses, and Net Operating Income; posting charges to resident and non‑resident accounts (including utility bill backs); end‑of‑month closing procedures and reporting; maintaining accurate records and auditing resident files; walking units and posting move‑out charges, statements, and security deposit refunds.
• Personnel Management: regular/daily onsite attendance; using consistent techniques to screen, hire, train, coach, and develop staff; ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance; promoting harmony and quality job performance; ensuring staff compliance with company policies and procedures.
• Strategic Leasing Management: ensuring effective leasing techniques and follow‑up; implementing marketing strategies from the annual plan; handling resident complaints, concerns, and requests; developing and implementing resident retention programs; showing, leasing, and moving in prospective residents.
• Administrative Management: managing customer service and monitoring service request turnaround; maintaining property appearance and ensuring timely repairs (regular inspections and tours); assisting with supervision of business functions; planning and utilizing property resources economically (obtaining bids, dealing with inadequate service, etc.).

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401K with employer matching.
• Commission and performance bonuses (when applicable).
• Paid sick days and company holidays for full‑time employees.

Pay

Salary Range: $20 per hour to $24 per hour