Multi-Shift Casino Cashier Supervisor

Responsibilities

• Review staffing levels and customer flow and assign work areas to team members.
• Review and approve check-cashing transactions as required.
• Monitor checkout money to determine fill requirements.
• Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances.
• Investigate equipment or facility problems and notify shift manager.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Train new team members and update all employees on new procedures or policies.
• Affords assistance to the Cashier Shift Manager in performing duties and takes full responsibility in their absence.
• Maintains oversight of casino cashiering activities on the front line, in the specialty banks, main bank and redemption areas.
• Assists in the preparation and coordination of scheduling casino cashiering team.
• Works specialty bank or front line as the business needs warrant.
• Ensures team members are ready to provide exceptional service.

Qualifications

• Must be at least 21 years of age.
• 2+ years of cash processing, banking, or casino cage operations.
• 2+ years of leadership experience.
• Good mathematical and clerical aptitude for accurate record keeping.
• Excellent customer service skills necessary.
• $50,000 to $55,000 annual salary.
• Bi-weekly pay dates.
• Paid time off.
• 401(k).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.