Multi-Line Adj

Our client operates within the claims adjusting industry, addressing the complex needs of individuals and businesses during challenging times. They serve a diverse global client base, providing claims solutions across multiple lines of business to help customers restore their lives and businesses. The company emphasizes a unified culture driven by purpose, vision, and inclusivity.

About the role

The Multi-Line Adjuster provides claims adjusting services across multiple lines of business while working under moderate supervision. This role evaluates and manages claims, resolves customer needs, and delivers timely solutions that support positive recovery outcomes and overall organizational success.

Responsibilities

• Provide claims adjusting services across multiple lines of business.
• Review, evaluate, and manage assigned claims in accordance with applicable policies and procedures.
• Investigate claim details and assess information to determine appropriate resolutions.
• Deliver timely and effective solutions to customers while maintaining a positive customer experience.
• Maintain accurate claim documentation and records throughout the claims process.
• Apply sound judgment and problem-solving skills when handling moderately complex claims.
• Communicate professionally with customers, claimants, and other relevant parties.
• Manage assigned claims efficiently while meeting established service and quality expectations.

Requirements

• Experience in claims adjusting across multiple lines of business.
• Ability to manage claims effectively under moderate supervision.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to balance operational requirements with customer service needs.

Benefits

• Medical, dental, and vision insurance plans.
• Prescription drug coverage.
• Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA).
• Paid holidays, vacation, and sick leave.
• 401(k) retirement plan.
• Tuition assistance.
• Paid parental leave, including maternity and paternity leave.
• Enhanced mental health support.
• Virtual physical therapy.
• Caregiving services.
• Life assistance program.