Multi-Function Information Systems Engineer

Active DOE Q, active DOD Top Secret, or active DOD TS/SCI clearance is required for consideration.

About the role

We are seeking a Multi-Function Information Systems Engineer who will be responsible for the end-to-end design, development, integration, deployment, and sustainment of complex systems that include both software and hardware/infrastructure components. You will interface across multiple layers—from user-facing applications, system infrastructure, and networking. You will apply systems engineering principles throughout the lifecycle (requirements, architecture, integration, verification & validation, sustainment). This position resides in the Support Services & Isolated Environments group in the Research Computing division of the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL). This team supports ORNL’s goals through robust systems engineering, integration, and support tailored specifically for our National Security Sciences (NSS) research community. We manage a variety of critical infrastructures including mid-range clusters, servers, workstations, and other pivotal services.

Responsibilities

• Systems Administration:
  • Manage, configure, and maintain Windows server environments.
  • Monitor and optimize system performance, ensuring uptime and reliability.
  • Perform regular system updates, patches, and backups.
  • STIG checking and systems compliance.
• Virtualization & Storage:
  • Implement and support Citrix virtualized environments.
  • Manage storage solutions relevant to Windows environments, ensuring data integrity and availability.
• Security & Compliance:
  • Implement and maintain security best practices.
  • Ensure compliance with organizational policies and standards.
• Customer Service & Support:
  • Provide advanced support and troubleshooting.
  • Collaborate with stakeholders to resolve technical issues and provide recommendations for system improvements.
  • Deliver high-quality customer service, both internally and externally.
• Project Management & Documentation:
  • Create and maintain comprehensive documentation for all system configurations, processes, and procedures.
  • Prioritize and manage multiple tasks and projects efficiently.
  • Update and maintain all documentation as required.
• Other duties as assigned or required.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service.

Requirements

• A BS in information technology, information systems, computer science, computer engineering, business, science, or a related field of study and a minimum of 8 years of Windows systems engineering and administration experience is required for consideration. An overall combination of equivalent education and experience may be considered.
• Active DOE Q, active DOD Top Secret, or active DOD TS/SCI clearance is required for consideration.
• Proven expertise in managing Windows server environments, including Active Directory, DNS, and other core services.
• Strong knowledge of virtualization technology.
• Experience supporting Operational Technology (OT) environments.

Preferred Qualifications

• Experience working at a DOE facility.
• Familiarity with NSS federal computer systems and compliance standards is a plus.
• Experience with scripting and automation (e.g., PowerShell).
• Experience with STIG hardening.
• Knowledge of networking design and support.
• Experience in SANs; preferred experience with NetApp is desired.
• Experience with building and managing Citrix and VMware virtualization platforms.
• Excellent time management, problem-solving, and customer service skills.

Special Requirements

• Visa sponsorship is not available for this position.
• Security, Credentialing, and Eligibility Requirements:
  • This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.
  • For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required.
  • All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
  • To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

About ORNL

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation’s most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

Benefits

• Prescription Drug Plan
• Dental Plan
• Vision Plan
• 401(k) Retirement Plan
• Contributory Pension Plan
• Life Insurance
• Disability Benefits
• Generous Vacation and Holidays
• Parental Leave
• Legal Insurance with Identity Theft Protection
• Employee Assistance Plan
• Flexible Spending Accounts
• Health Savings Accounts
• Wellness Programs
• Educational Assistance
• Relocation Assistance
• Employee Discounts
• Competitive pay
• On-site fitness, banking, and cafeteria facilities