Mulligan Security – Director of Security

Salary: $97,000 annually

Location: 125 Broad St – Sullivan & Cromwell

About the Role

Site Director position managing the overall security services and administration for a specific contract. Direct all management-related tasks relative to security operations, including reporting, staffing, overtime, quality control, fleet management, timely invoicing, audits, operational expectations, and compliance monitoring.

Responsibilities

• Manage and train a team of security officers, evaluating their effectiveness in carrying out client and Mulligan Security objectives, including completion of all onsite training.
• Work directly with the client at all levels to ensure satisfaction and retention.
• Develop and maintain schedules for the client location to ensure all posts are filled and contract requirements are met.
• Manage overtime, zero-hour (attrition), and budget for the entire site, providing recommendations for improvements.
• Provide weekly reports to the designated Mulligan Security superior regarding operational issues and updates.
• Respond to and facilitate emergency procedures through police/fire departments.
• Facilitate weekly client meetings; attend after-hours client and tenant board meetings as needed.
• Prepare and attend roll calls.
• Maintain daily logs of unusual incidents and requests for service.
• Issue equipment to guards and maintain required records of issuance.
• Facilitate payroll, including retrieval of time sheets, approval and certification of weekly hours, and resolution of payroll discrepancies; approve time off requests.
• Develop and maintain post orders (job responsibilities) for each client post.
• Identify hiring needs, create job requisitions, and facilitate the recruitment and hiring process with HR; interview applicants and make final hiring recommendations.
• Manage the security officer workforce with respect to disciplinary actions, proactively identifying, addressing, and documenting disciplinary action up to and including final warnings in collaboration with HR.
• Make documented recommendations for employment actions, including suspensions, terminations, and transfers, to be reviewed by HR.
• Report all breaches per applicable methods.
• Assist with client (resident) de-escalation.
• Address uniform issues with security officers, request replacement items through applicable channels, and proactively request items based on extreme weather needs or normal usage.
• Facilitate distribution and communication of policies and procedures.

Requirements

• Strong customer service skills, excellent communication skills, and experience in client relations.
• Strong preference for candidates with a bachelor’s degree and experience managing profit/loss statements and client negotiations/collections.
• Prior verifiable employment references and ability to successfully pass a pre-employment drug screen.
• HR-218 certification is required.
• Law enforcement experience preferred.

Benefits

• PTO, holiday, and sick time off.
• Comprehensive health plans including medical, dental, and vision.
• 401(k) investment plan.
• Life insurance.

Pay

$97,000 yearly