Mt Ellen Ski and Ride Supervisor 26/27

About the role

Sugarbush Resort is seeking a Ski & Ride School Supervisor to help create a safe, supportive, and engaging learning environment for both guests and employees. In this role, you will oversee daily operations of the Mt. Ellen Ski & Ride School, including private lessons, group lessons, and seasonal programs.

Responsibilities

• Creating proper level groups for lessons
• Assigning instructors for lessons
• Entering accurate pay for staff daily
• Creating schedules for instructors
• Communication with both guests and staff
• Filling out safety paperwork and maintaining proper records
• Mentoring and guiding staff though their lessons
• Running the point of sale and helping guests sign up for lessons
• Uphold the highest levels of safety on varied terrain in a mountain environment, with unpredictable winter weather conditions in a fast paced, potentially high-pressure environment
• Arrive to work on time prepared for all duties
• Attend morning meetings
• Supervise and assist the children in your class at all times including during lunch and snack times
• Clearly and accurately instruct assigned levels, physically and verbally, per the progressions in our Instructor Guide
• Provide a safe and fun learning environment through exceptional class handling and creativity
• Assist lift attendants to properly load and unload children on the chairlift, lifting children by the vest (if applicable) in accordance with our Kids on Lifts policy
• Assist in operational responsibilities of children's programs including registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities
• Communicate child's lesson content and progress of the lesson with the identified guardian
• Ensure the return of children to their identified guardians
• Uphold Company guidelines and the Vermont Skier Safety Act rules and regulations

Qualifications

• Must be at least 18 years old
• Must be intermediate skier/snowboarder, parallel or linking turns on groomed blue terrain
• Previous experience with teaching/coaching/mentoring and/or previous ski or snowboard instructor experience
• Experience working with children
• Knowledge of Spanish language is a plus
• PSIA/AASI Level I, Level II or Level III Certification is preferred
• USSA Certifications preferred
• Prior ski racing, freestyle background is a plus
• Considerations give to uncertified candidates with good skiing/riding skills, good communications skills, and enthusiasm for the sport with a passion for passing that on to others
• Available to work holidays and weekends - calendar and scheduling requirements for new & returning staff
• Successfully complete mandatory on snow training
• Must be able to stand and walk on snow for extended periods of time
• Must be able to bend, squat and lift 50 lbs
• Must have good guest service skills and work well in a team
• Ability to work in inclement weather in a mountain environment

Benefits

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more.

Pay

Compensation is based on experience and certification level with a pay range of $20-$27/hour.

Schedule

This is a three-day-per-week supervisory position, with required and guaranteed shifts on Fridays, Saturdays, and Sundays, running from December 11, 2026, through March 28, 2027. Candidates interested in full-time seasonal employment may have the opportunity to instruct on up to two additional days per week, based on lesson demand and business needs.