MS Enclave Administrator (Azure Operations Systems Administrator), Tech 3

About the role

Castalia Systems is seeking a Microsoft Enclave Administrator (Azure Operations Systems Administrator) to join the team in support of an intelligence community customer. The role involves leveraging technical skills to support a variety of customer enclaves in the Azure environment, including enclave infrastructure, customer applications, and related services.

Responsibilities

• Collaborate closely with Microsoft Account Delivery Executive and/or Microsoft Project Manager as the Microsoft advocate and sole or shared technical lead.
• Enable development, analysis, deployment, and/or solution to remain on schedule and aligned with current capabilities and future directions of Microsoft products.
• Participate in strategic planning sessions with ISD technical project lead(s) and customer staff.
• Deliver technical presentations to customer staff.
• Serve as the technical project lead.
• Analyze technical requirements and develop effective technical solutions.
• Lead architectural design efforts.
• Lead current environment assessments.
• Monitor system health, including Azure Solution System Health, program application availability, capacity management, and Azure consumption rates.
• Manage operational system tickets: input, re‑route, field, and escalate as appropriate.
• Conduct troubleshooting and remediation, coordinating with system owners, product teams, and migration teams.
• Escalate to Microsoft teams when additional privileges, permissions, or clearance are required.
• Perform regular maintenance on all systems/applications, including patching, vulnerability remediation, and end‑of‑service replacements.
• Execute approved configuration updates/changes and escalate high‑level architectural updates as needed.

Required Qualifications

• Bachelor’s degree or industry‑equivalent experience.
• Minimum of 5 years of demonstrated experience in related technology.
• Experience with cloud technologies, data, AI, security, complex networks, IaaS, PaaS, SaaS, cross‑platform integration, and large‑scale system design and implementation.
• Training in Microsoft and/or industry delivery frameworks, product features, and relevant certified training.
• Expert‑level systems administration background in Microsoft Azure hosted environments.
• Experience supporting C4 operational environments (SAP experience preferred).
• Experience managing customer relationships.
• Ability to self‑manage workload maintenance and support all systems/applications/workloads within the enclave.
• Operational experience in:
  • Direct platform support (Windows Workstation/Server)
  • Active Directory organization and management (OU and GPO management)
  • Systems management technologies (e.g., MECM)
  • Azure solutions management (IaaS, PaaS, virtual network components)
  • AVD component support (pools, workspace, application management)
  • Azure solutions deployment
• DOD 8570 IAT Level II or higher certification upon start, with at least a Security+ certificate.

Desired Experience

• Supporting SAP environments.
• Supporting DevOps environments with SAFe knowledge of operational sprint cadence.
• Azure Administrator certification.

Physical Requirements / Work Environment

• Normal office environment.
• Willingness to travel 0–25 % of the time.

Company Description

Castalia Systems is a proven business partner delivering mission‑critical solutions to the Federal Government. The company provides cutting‑edge services ranging from data security and management to systems engineering and development, and is a pioneer in artificial intelligence design and application. Castalia leverages deep knowledge of customer needs and relevant technology to deliver successful solutions across missions.

Compensation

The projected compensation range for this position is $120,000.00 to $140,000.00 (annualized USD). Salary is determined by factors such as location, knowledge, skills, competencies, experience, contract affordability, and organizational requirements.

Benefits

• Medical, dental, and vision coverage
• 401(k) matching
• Generous paid time off
• Paid holidays
• Professional training opportunities
• Pet insurance

All regularly scheduled employees working at least 30 hours per week are eligible to participate in Castalia Systems’ benefit programs; employees below this threshold are eligible for select offerings that do not include health benefits.