Enclave Administrator (Azure Operations Systems Administrator) Tech IV

About the role

Castalia Systems is seeking an Enclave Administrator (Microsoft Azure Operations Systems Administrator) Tech IV to join our team in support of an exciting opportunity supporting our intelligence community customer.

This role requires a U.S. Citizen with a TS/SCI clearance and the ability to commute on site in Lorton, VA.

Responsibilities

• Sets up and delegates application-related responsibilities to Customer Mission Applications Administrator (MAA) role.
• Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.
• Manages Operational System Management (through ITSM) escalation and triage as required.
• Troubleshooting and remediation activities as appropriate to include coordination with System Owners, Product Team, and Migration Team.
• Complete regular maintenance on all systems/applications to include patching and vulnerability remediation and identification of end-of-life replacements.
• Complete approved configuration updates/changes and escalates as needed.
• Follows and improves upon Change Request processes and coordination of Situational Awareness to identified points of contact.
• Execution of test cases for resolution of issues implemented by either the EA or external teams, documentation of results and communication back to the appropriate party.
• Be responsible for physical one-time bulk migration of customer data to the platform.
• Support data migration workshops and/or Technical Exchange Meetings (TEMs) to assist with data reorganization on Hyperscale.
• Conduct pre-migration checks, iterations on failed migration till migration is successful, and intermediate update notification.
• Fix and respond to issues reported by customer, escalate issues that can’t be resolved through standard troubleshooting guides/process.
• Execute data integrity validation steps after completion of the Data Migration Plan and reporting provided for customer records.

Requirements

• Bachelor's degree or industry equivalent experience.
• 7 to 10 years demonstrated performance in related technology.
• Must have Tech IV level systems administration background in Microsoft Azure hosted environments.
• Must have experience supporting C4 operational environments (SAP Experience preferred).
• Experience managing customer relationships.
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary).
• Experience within the following operational roles: Direct Platform Support, Active Directory Organization and Management, Systems Management Technologies, Azure Solutions Management, AVD Component Support, and Azure solutions deployment.
• DOD 8570 IAT Level II or higher certification upon start, with at least a Security+ certificate.

Qualifications

• Preferred experience supporting SAP environments and DevOps environments with SAFe knowledge of operational sprint cadence.
• Azure Administrator certification.
• Experienced in one or more of the following topics: cloud technologies, data and AI, security, complex networks, IAAS, PAAS, SAAS, cross-platform integration and large-scale, complex systems and business applications design and implementation.

Skills

• Direct Platform Support (Windows Workstation/Server).
• Active Directory Organization and Management (OU and GPO Management).
• Systems Management Technologies (MECM, etc.).
• Azure Solutions Management (IaaS, PaaS, and Virtual Network Components).
• AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management).
• Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.).
• PowerShell.
• O365 suite management.
• GCC-High support experience.
• Azure Purview.

Benefits

• Medical, dental, vision coverage.
• 401k matching.
• Generous PTO.
• Paid holidays.
• Professional training opportunities.
• Pet insurance.

Pay

The projected compensation range for this position is $170,000.00 to $180,000.00 (annualized USD).

Schedule

Normal office environment, with 0-25% travel required.