MRSGM NA Account Manager, Logistics Insurance

About the role

Join us as an Account Manager, Logistics Insurance within the Roanoke Insurance Group division of Munich Re Specialty Group North America (MRSG N.A.). This is a hybrid role based in Long Beach, CA, with in-office days on Tuesdays and Wednesdays and remote work the rest of the week.

Responsibilities

• Aid prospects and customers in securing quotes for cargo and cargo-related liability insurance
• Create and maintain positive relationships with customers and carriers
• Issue Lloyd’s policies, endorsements, and renewal documents
• Provide service to company’s sales staff and clients, including proposals, special quotes, binders, and certificates of insurance
• Verify insurance company billings/discrepancy reports as required
• Assist in the production of new business and handle existing accounts as needed
• Coordinate the initial renewal efforts for assigned cargo and liability policies
• Handle CoverageDock referrals

Requirements

• Bachelor's degree preferred or equivalent work experience
• California P&C producer license preferred, but not required at start of employment
• Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
• Above average math skills to work with numbers and percentages
• Strong analytical skills and ability to make decisions, problem solve, and think on your feet
• Proficiency with written and oral communication. Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism
• Strong organizational skills to maintain paperwork in an orderly and accurate manner
• Ability to build relationships and work as part of a team in a positive and professional manner
• Experience in standard office programs (Windows, Word, Excel) and strong aptitude for learning proprietary software

About Us

MRSN.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS), located in 7 locations in the US and Canada with over 250 employees. SIS provides insurance to brokers in North America, while RIG focuses on surety, insurance, and related offerings for logistics service providers, customs brokers, and supply chain companies.

Benefits

• Generous healthcare plans
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short/long term disability
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Employee Wellbeing Program
• Community involvement
• Life insurance