MRO Consultant
Tata Consultancy Services · Detroit, MI · 1 wk ago
ConsultingFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships
- Provide technical support
- Handle customer inquiries and complaints
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Excellent written and verbal communication skills
Skills
- Customer service skills
- Technical troubleshooting
- Problem-solving
Benefits
- Paid time off
- Health insurance
- Flexible work schedule
Pay
$50,000 - $60,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM