MRI Clinical Education & Training Applications Specialist (Pacific NW)

As a trusted expert and training leader for GE HealthCare’s Imaging portfolio, you will design, lead, and deliver transformative education experiences that empower Technologists to confidently and effectively use GE HealthCare MRI equipment. Your role elevates the customer experience across the entire lifecycle—from pre-sale engagement and clinical training to seamless onboarding, workflow optimization, and ongoing post-installation support. You will focus on enhancing clinical proficiency, strengthening user confidence, and supporting customers in realizing the full value of their GE HealthCare equipment.

Responsibilities

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers; in partnership with customers, develop and administer clinical training to end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education and achieve high Net Promoter Scores (NPS).
• Drive realization of revenue through execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve product quality or overall product offerings.

Requirements

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience.
• Minimum 1 year patient scanning on GEHC equipment.
• ARRT, ARMRIT, or equivalent specific modality certification.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications such as Windows Outlook, Word, PowerPoint, and Excel, and navigating other computer and web-based tools (intranet/internet/apps).
• Ability to learn specialized industry-specific software and provide digital education and training solutions.
• Required to register with one or more vendor credentialing services by various customer hospitals.
• Extensive travel required, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. A company car will be provided where required.

Desired Qualifications

• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast-paced, dynamic business environment and places personal and business integrity at the forefront.
• Reside in the Pacific Northwest.

Pay

For U.S. based positions, the pay range for this position is $105,840.00-$158,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range. Compensation decisions are dependent on skills, qualifications, experience, and location. This position may also be eligible to earn performance-based incentive compensation, including cash bonus(es) and/or long-term incentives (LTI).

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.