Mower County - Job Posting Site

About the role

The Public Safety Telecommunicator performs specialized work in receiving emergency calls for service and dispatching the appropriate police, fire, and EMS, as required. Using highly technical computer aided dispatch systems (CAD) and multi-channel radio/paging consoles, the Dispatcher must act quickly, efficiently, calmly, and accurately to process incoming emergency calls and dispatch and coordinate emergency responder resources.

Responsibilities

• Receives emergency calls for service and dispatches the appropriate police, fire, and EMS units.
• Uses CAD and multi-channel radio/paging consoles to process incoming emergency calls and dispatch and coordinate emergency responder resources.
• Acts quickly, efficiently, calmly, and accurately to handle incoming emergency calls.
• Coordinates with other emergency services to ensure proper response and communication.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to pass a background check.
• Must be able to work nights, weekends, and holidays.

Qualifications

• Experience in emergency call handling preferred.
• Knowledge of computer aided dispatch systems (CAD).
• Excellent communication skills.
• Ability to remain calm under pressure.

Skills

• Strong organizational skills.
• Ability to prioritize tasks effectively.
• Good listening and problem-solving skills.
• Proficient in using multi-channel radio/paging consoles.

Benefits

• Excellent benefit & retirement packages listed in full detailed description.

Pay

• Wage Scale: $27.66 ~ $37.34 hourly, final salary offered will be based on education and experience.

Schedule

• On-site Full-time position.