Moving Operations Specialist Temp (Virtual, US)

Responsibilities

• Manage escalations
• Perform system audits to ensure agent network compliance
• Manage cost controls and approvals of exceptions and 3rd party costs
• Act as the main point of contact for SIRVA Relocation and the agent network before, during, and after each relocation
• Work with other members of the team to ensure the best experience for our customers
• Work with IT on system enhancements
• Document all interaction with agents and Relo

Qualifications and Preferred Skills

• Exceptional customer service skills
• Ability to multitask in a fast-paced environment
• Attention to detail
• Analytical and problem-solving skills
• Outstanding communication skills
• Domestic Household Goods background preferred
• Self-motivated

Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.

Pay

At Sirva, We Are Committed To Fair And Transparent Compensation Practices. In Accordance With Applicable State And Federal Laws, We Provide The Following Salary Information For This Position
Position Title: Moving Operations Specialist
Salary Range: $20.00 per hour USDBenefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees
The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.