Mountain West Field Service Engineer (Water Technologies)

We need to output HTML fragment with sections: About the role? The posting includes a description about Veolia Group, but we need to follow rules: Use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Include a section only when posting has real, specific content for it—never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to decide which sections to include: The posting includes Job Summary, Duties & Responsibilities, Qualifications (Who You Are, Knowledge, Skills & Abilities, Education & Experience, Working Conditions), Additional Information (benefits, compensation, etc). Also includes About Veolia Group description at top (company overview). That could be "About the role" or maybe "About the company"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: - About the role: could include the Job Summary and maybe company overview? But "About the role" likely refers to description of the role. We'll put Job Summary there. - Responsibilities: Duties & Responsibilities list. - Requirements: Could combine Qualifications (Who You Are, Knowledge, Skills & Abilities, Education & Experience, Working Conditions). But we have separate headings for Qualifications and Skills maybe. The instruction list includes Qualifications and Skills separate. We could put Qualifications for education/experience, Skills for knowledge/skills/abilities. Or we could combine. We need to avoid filler sections. We have concrete content for Pay (compensation range) and Benefits (list). Also schedule? The posting mentions flexible schedule, travel percentages, etc. That could go under Schedule section. So we can include Schedule. Thus sections: About the role (Job Summary), Responsibilities (Duties & Responsibilities), Qualifications (Education & Experience maybe plus Who You Are?), Skills (Knowledge, Skills & Abilities), Benefits, Pay, Schedule. We must not include headings with no real content. Ensure we don't include placeholder like "commensurate with experience". The pay range is given: $30.00 - $36.00 hourly USD. That's specific. Benefits list is specific. Schedule: flexible schedule based on customer needs, significant time driving, air travel required, domestic travel 70%, overnight stays 30-60%, etc. That's specific. We need to remove boilerplate: EEO statements, diversity statements, unsolicited resumes note, etc. Also remove duplicated lines (like repeated diversity statement). Also remove application instructions (none explicit). Also remove "Additional Information" heading? We'll incorporate its content into Benefits, Pay, Schedule. We must preserve all substantive information. So we need to include details from Job Summary, Duties & Responsibilities, Qualifications (Who You Are, Knowledge, Skills & Abilities, Education & Experience, Working Conditions). Also include benefits list exactly as given (Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition Reimbursement We also offer... Opportunity for advancement... etc). The "We also offer..." includes many bullet-like sentences. We need to preserve them as list items? The instruction: Use

• for any list of duties/requirements/benefits. So we should turn those into list items. We need to decide how to chunk. Let's extract content: Company overview (Veolia Group description) maybe not needed as a section but could be part of About the role? The instruction says About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put the Veolia overview under About the role? Actually About the role likely refers to role description, not company. But we can include company overview as part of About the role? Might be okay. However we must not repeat job title as heading. The job title is Field Service Engineer (FSE). Not to be used as heading. Thus About the role section: Could contain the Job Summary paragraph plus maybe the Veolia overview? But the Veolia overview is about the company, not the role. Might be better to put it under About the role? The instruction didn't forbid including company overview; just said use those headings for sections. Could also create a section "About the company" but not in list. Better to stick to allowed headings. So we can put the Veolia overview under About the role as introductory context. Or we could omit it? But we must preserve ALL substantive information. So we need to include it somewhere. If we don't have a heading for it, we could just put it as a

  before the first heading? The instruction says output ONLY the HTML fragment, no /. It didn't forbid having stray paragraphs before headings. But they said use

  for section headings (e.g. About the role, Responsibilities...). It didn't say we cannot have other elements. However to be safe, we can include a short

  before first heading with the Veolia overview. Or we could incorporate it into About the role section as a

  inside that section. Thus:

  About the role

  Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

  Job Summary The Field Service Engineer (FSE) will provide routine to complex field service support for our core Sievers® brand total organic carbon (TOC) analytical instruments and accessories at customer sites predominantly within Utah. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues. In addition, the FSE may also be involved in providing field service and support for Sievers brand Endotoxin and Bioburden instrument product lines. This position will support the Mountain West Region from Utah and includes Utah, Montana, Idaho, Colorado and Wyoming. This role will require residency within the Greater Salt Lake City area and within a 1-hour drive of the Salt Lake City International Airport (SLC). The position will occasionally provide field service support to other customers of Sievers Analytical Instruments as needed within the larger Central Service Region as well as within Canada and the US.

  But we need to avoid repeating "Job Summary" as heading? It's okay as part of paragraph. Now Responsibilities: list of duties. We need to extract each duty from "Duties & Responsibilities:" line. List: - Travel to customer sites and perform PM and related services on TOC equipment - Plan, schedule, and confirm customer services including coordination of travel and parts shipments for services - Maintain admin duties, parts inventory, and relevant trainings - Take customer calls, participate in territory sales rhythm calls, and service team meetings - Respond to on-demand contract services with 3-7 business days for troubleshooting and repair - Write clear and concise reports for customers - Special projects and new hire training as assigned by supervisors - Work closely with Sales to provide insight into new instruments and new service opportunities, as well as upsell service and consumables at existing customer sites based on need - Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle, and comply with all Veolia Environmental, Health and Safety (EHS) policies We'll put each as
• . Now Qualifications: Could be split into Qualifications (Education & Experience) and Skills (Knowledge, Skills & Abilities). Let's decide. Qualifications section: Education & Experience plus maybe "Who You Are"? Actually "Who You Are" is more about personal attributes, could be under Skills. But we have Skills heading for knowledge, skills & abilities. So Qualifications could contain Education & Experience (required/preferred degrees, years experience). Also maybe "Who You Are" could be under Skills? But we can put "Who You Are" under Qualifications as descriptive attributes. However to avoid thin sections, we might combine Qualifications and Skills into one section? But instruction says prefer few substantive sections over many thin ones. So we could have Qualifications covering Education & Experience, and Skills covering Knowledge, Skills & Abilities plus Who You Are. That's two sections. Let's do:

  Qualifications

  Education & Experience:

  • Required: Associate degree in a Science, Technical, or Engineering discipline; or equivalent education
  • Minimum 3 years of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
  • Preferred: Bachelor’s Degree in Chemical Engineering, Chemistry, Biology, Engineering or Physics; or equivalent education, with a minimum of 1 year of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
  But we also have "Who You Are:" paragraph describing personal attributes. Could be placed under Skills. Now Skills section: include Knowledge, Skills & Abilities list plus Who You Are attributes. Knowledge, Skills & Abilities list: - General knowledge of electrical equipment, chemistry, and safety - Computer proficiency with a minimum of word processing, spreadsheets, and basic network and database knowledge - Strong technical, mathematical, and customer service skills - Strong and concise verbal and written communication skills - Troubleshooting and problem-solving skills with the ability to use processes to find root cause - Able to prioritize various tasks such as service of multiple instruments and administrative duties - Ability to learn applicable company procedures within a reasonable time from the start of employment - Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as handle chemically aggressive fluids, such as acids and bases - Self-motivated, with the ability to drive projects to completion with minimal oversight - Proven ability to speak effectively before groups and customers, clients, and other employees within the organization - Ability to meet deadlines and commitments - Ability to communicate effectively and contribute within a commercial team environment - Ability to make good business decisions based on risk-reward analysis and business objectives Who You Are: (the paragraph) "We are looking for a resourceful, self-directed person who enjoys working independently and is attentive to detail. An ideal candidate would organize their own planning, scheduling, and confirmation of contiguous services while balancing varying priorities. We are looking for a candidate who would employ a scientific approach to the operation, maintenance, and repair of analytical instrumentation and is proficient at completing daily and weekly administrative responsibilities. Client focus and succinct & timely communication (written and verbal) are key elements for success in this role. We're seeking a customer-facing candidate who is technically competent, communicates well, has a strong work ethic, strong customer service skills, and previous experience in a technical field support or customer support role, and in ultra-pure water applications or operating analytical instrumentation in a lab environment." We can turn that into list items or keep as paragraph. Since it's a list of attributes, we could make
  • . But it's a prose description; we could keep as

    . The instruction says use

    • for any list of duties/requirements/benefits. This is a list of attributes, but not explicitly a list. Safer to keep as

      . Now Benefits section: list of benefits. We need to extract benefits list exactly: "Benefits: Medical, Dental, & Vision Insurance Starting