Mountain Studio Retail Lead | Breckenridge, CO (Full-Time)
YOUR ROLE
As a Stio Mountain Studio™ Retail Lead, you are part of our store team providing exceptional customer service each day. As a keyholder in a full-time hourly role, you share responsibility for opening and closing duties, support new employee shift training, and provide leadership in finding solutions for customers. You are expected to deliver an exceptional level of customer service, which includes but is not limited to knowledge of our brand story and products, customer engagement, and selling.
Your Responsibilities
- Work alongside a team to deliver an exceptional customer experience
- Team-oriented and able to maintain a positive attitude
- Multitask while prioritizing the customer experience
- Cover same-day response needs to scheduling coverage
- Provide feedback and guidance with the team to align with store, service, and role expectations
- Oversee and support all opening and closing duties in the absence of Managers
- Utilize point of sale (POS) systems to research products and complete transactions
The Fine Print
- Hourly Rate: $20-$24 DOE
- Full-time (30-40 weekly hours), hourly, non-exempt
- Medical, Dental, Vision plans
- 401K with match
- Seasonal gear test allowance
- Generous employee discount, holiday pay, industry perks, and more
- Employee Assistance Program
- Company Paid Long-Term Disability
- Must be able to move around the retail space for 8-12 hours per day
- Must be able to move items upwards of 50 lbs, occasionally traverse ladders
THE FINE PRINT (continued)
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed.