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Mountain Studio Retail Lead | Boulder, CO (Full Time)

Stio® · Boulder, CO · 3 wk ago
On-siteSales$18–$23/hrFull-time

YOUR ROLE

As a Stio Mountain Studio™ Retail Lead, you are part of our store team providing exceptional customer service each day. As a keyholder in a full-time hourly role, you share responsibility for opening and closing duties, cash handling accountability, support new employee shift training, and provide leadership in finding solutions for customers.

Your Responsibilities

  • Oversee and support all opening and closing duties in the absence of a Manager
  • Able to make in-the-moment decisions as a leader in the absence of a Manager
  • Team-oriented and able to maintain a positive attitude
  • Work alongside the team to deliver an exceptional customer experience
  • Multitask while prioritizing the customer experience
  • Cover same-day response needs to scheduling coverage
  • Provide feedback and guidance with the team to align with store, service, and role expectations

THE FINE PRINT

  • Hourly Rate: $18-$23 DOE
  • Full-time (30-40 weekly hours), hourly, non-exempt
  • Medical, Dental, Vision plans
  • 401K with match
  • Seasonal gear test allowance
  • Generous employee discount, holiday pay, industry perks, and more
  • Employee Assistance Program
  • Company Paid Long-Term Disability
  • Must be able to move around the retail space for 8-12 hours per day
  • Must be able to move items upwards of 50 lbs, occasionally traverse ladders

Skills And Experience

  • High School Diploma or GED preferred
  • Excellent customer service and interpersonal skills required
  • Flexibility to work opening, closing, weekend, and holiday season shifts
  • Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
  • Self-starter proactive with tackling daily tasks, handling customer interactions, and communicating with your managers and teammates on a daily basis
  • Computer proficiency and POS experience, Microsoft Office Suite skills preferred
  • Email and phone communication skills required

PAY

$18-$23 DOE

SCHEDULE

Full-time (30-40 weekly hours), hourly, non-exempt

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