Jobs · Art & Creative · California

Mountain Host - Palisades Base

Palisades Tahoe · Olympic Valley, CA · 1 mo ago
Art & Creative$20–$23/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present. We must not repeat job title. Must include only sections with real content. Use
  • for lists. Use

    for prose. Remove boilerplate like EEO, etc. Must preserve all substantive info. Let's parse content: - Intro: "Seasonal Palisades Tahoe We share the spirit of these legendary mountains with the world." That's maybe a tagline. Not a heading. - "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties." This is generic but maybe part of job summary? Could be part of "Job Summary". We'll keep as prose. - "Job Summary: As a Mountain Host, you are one of the most visible ambassadors..." This is a paragraph. - "Applicants must be 18 years of age." That's a requirement. - "Hourly The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Base hourly pay range: $20.00- $23.00 per hour" Thus we have Pay section: base hourly pay range $20-23 per hour. - "A Great Job And Benefits To Match Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!Healthcare options for both Seasonal & Year-Round employeesGenerous discounts on outdoor gear, apparel, etc.401(k) plan with generous company matchFree and discounted lift tickets25%-50% discount at Food & Beverage locations at Palisades & Alpine40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!Employee Assistance Program (EAP)" Thus Benefits section: list of benefits. - "Essential Job Responsibilities/Duties/Tasks include the following: other duties may be assigned" then list of duties. Thus Responsibilities section. - "Competencies And Job Requirements" then list of competencies/requirements. Thus Requirements or Qualifications section. - "Physical Requirements" then list. Thus Physical Requirements section. - "Working Conditions" then description. Thus Working Conditions section. - "Required Education and Experience: High school diploma or GED.6-12 months of experience in a guest-facing position in the hospitality industry." Thus Qualifications/Education. - "Preferred Strong knowledge of the Palisades & Alpine mountains, the Village at Palisades Tahoe, and skier ability related to each mountain. A Motor Vehicle Record review may be required as part of your job." Thus Preferred qualifications. - Then some EEO etc which we drop. We need to decide sections headings: About the role? Not present. Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Pay, Benefits, Responsibilities, Requirements (competencies), Physical Requirements, Working Conditions, Education/Experience, Preferred. We should combine similar: maybe "Requirements" includes competencies, education/experience, physical requirements? But guidelines: Prefer few substantive sections over many thin ones. However we must include sections only when posting has real specific content. We can create sections: Responsibilities, Requirements (including competencies, education/experience, physical requirements), Benefits, Pay, Working Conditions. Could also have "Preferred Qualifications" as part of Requirements. But we must not invent headings like "Skills" unless content. We have competencies list includes communication skills etc. Could be under Requirements. Let's decide sections: - Responsibilities (list of duties) - Requirements (list of competencies, education/experience, physical requirements) - Benefits (list) - Pay (paragraph) - Working Conditions (paragraph) We must not repeat job title. Use

    for each section heading. We need to preserve all substantive info. Let's extract details. Responsibilities list (from "Essential Job Responsibilities/Duties/Tasks include the following: other duties may be assigned" then bullet list). Let's capture each line: - Deliver warm, enthusiastic, service-first welcomes to every guest, creating a positive first impression in the Village and on the mountain. - Maintain in-depth knowledge of Palisades Tahoe, Truckee, and the greater Tahoe area, including how to guide guests to the right terrain for their ability level using our lift system. - Ski or ride designated routes, using every lap as a chance to engage guests, promote adventure, and reinforce safe, responsible riding. - Maintain a visible, active presence and communicate clearly at designated "slow zones," helping skiers and riders follow resort signage and ride safely. - Greet guests at the top of designated lifts with mountain updates and terrain recommendations suited to their ability, uphold and promote the Responsibility Code, and help maintain ski racks, tool benches, and clear pathways through snow removal. - Guide and assist guests with ADA access needs, including helping push wheelchairs, so every guest can enjoy the mountain. - Step in when a guest is having a difficult moment and work toward a solution that leaves everyone feeling heard and taken care of. - Partner closely with Food & Beverage, Ski Patrol, Ski School, Tickets & Pass, Events, Sales, and Marketing to support guests and operations across the resort. - Understand and act on verbal and written direction from Dispatch and Mountain Operations regarding skier conditions and safety updates. - Communicate clearly and confidently with guests and teammates, using active listening and strong non-verbal communication; collect and relay guest feedback to support process improvements. - Share resort, Village, and community information - events, dining and retail promotions, ticket and pass products, Team and Snowsport School details, transportation options, and more - to inspire adventure for every guest. - Actively take part in daily team duties, including greeting guests in the Village/Base Area, supporting crowd and line control, snow removal, keeping shared spaces tidy, and confidently sharing up-to-date mountain and grooming conditions and weather impacts. - Support resort events and programs, including "surprise and delight" moments, line control, and skier safety initiatives, and other tasks as designated. - Adhere to all departmental and company policies and procedures, and participate in departmental and resort training and development courses. - Shovel snow in designated areas around the Village/base area to keep walkways clear and safe for guests. - Move ski racks to areas throughout the Village/base area as needed. That's the list. Now Requirements/competencies list: From "Competencies And Job Requirements Effective communication skills, both oral and written.A strong sense of guest service paired with sharp safety awareness - you notice what's happening around you and act on it.Able to understand and follow verbal and written instructions, including real-time direction from Dispatch and Mountain Operations.Neat and clean appearance in compliance with company grooming standards.Punctual and reliable; able to report at scheduled start time.Works well as part of a team.Able to stay composed, accurate, and courteous in a high-volume, fast-changing mountain environment, including with frustrated guests.Ski and/or snowboard ability at or above intermediate level, with the confidence to travel varied terrain throughout a shift." We can break into bullet list. Physical Requirements list: From "Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 50lbs. Must capable of occasionally squatting, bending, kneeling, reaching, balancing, able to climb ladders, and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus." We can list bullet points. Working Conditions: From "Working Conditions Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. Equipment Used in Job: PC, RTP Software, Tablets, Radios, general office equipment, and snow shovels." We can make paragraph. Education/Experience: "Required Education and Experience: High school diploma or GED.6-12 months of experience in a guest-facing position in the hospitality industry." Preferred: "Preferred Strong knowledge of the Palisades & Alpine mountains, the Village at Palisades Tahoe, and skier ability related to each mountain. A Motor Vehicle Record review may be required as part of your job." We can include preferred under Requirements or separate section "Preferred Qualifications". Since we have a section for Requirements, we can include both required and preferred under same heading? Might be okay but guidelines: Prefer few substantive sections. Could combine Required and Preferred under Requirements. Pay section: paragraph with base hourly pay range $20.00- $23.00 per hour plus note about actual pay varying. Benefits section: list of benefits. Let's extract benefits list: - Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more! - Healthcare options for both Seasonal & Year-Round employees - Generous discounts on outdoor gear, apparel, etc. - 401(k) plan with generous company match - Free and discounted lift tickets - 25%-50% discount at Food & Beverage locations at Palisades & Alpine - 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more! - Employee Assistance Program (EAP) We'll list as
    • . Now we need to ensure we don't include boilerplate like EEO etc. We'll drop. Now produce HTML fragment:

      Responsibilities

        ...

      Requirements

        ...
      (include competencies, education/experience, physical requirements, preferred?) But physical requirements maybe separate section? Could be part of Requirements but it's substantive. However we have many items; maybe better to have separate sections: Responsibilities, Requirements (competencies + education/experience + preferred), Physical Requirements, Benefits, Pay, Working Conditions. That's 6 sections. Might be okay but guidelines: prefer few substantive sections over many thin ones. However each section has substantive content. Could combine Physical Requirements into Requirements as sub-list? But they'd be separate bullet groups; still one section. Let's combine: Requirements section includes competencies, education/experience, physical requirements, preferred. That's a lot but still one section. We'll produce
        with all items; but we might want to separate with headings inside? Not allowed; only h3 for section headings. Could we use

        to introduce subtopics? That's okay. We'll do:

        Requirements

        Competencies:

          ...

        Education & Experience:

          ...

        Physical Requirements:

          ...

        Preferred:

          ...
        That's still within Requirements section. Now Benefits section. Pay section:

        Pay

        <

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