Motorcoach Operator

About the Role

Operate a Transit bus over an assigned route on a time schedule, picking up and transporting passengers while discharging them at their destination in a safe and courteous manner. Monitor fare collection and demonstrate appropriate public relation skills in all interactions. This is a safety-sensitive position subject to random drug and alcohol testing.

Responsibilities

• Obtain all required work materials in preparation for daily work assignment; conduct required pre-trip inspection; check emergency equipment, wheelchair securement devices, boarding equipment, and the interior and exterior of the vehicle for damages.
• Operate a Transit bus over an assigned route on a time schedule; pick up and transport passengers and discharge them at their destination; properly monitor fare collection.
• Ensure the safety of passengers; conduct business in a courteous and professional manner.
• Provide ongoing customer service, including maintaining professional courtesy in stressful situations, making public address announcements, answering questions, and resolving transit-related concerns.
• Assist disabled passengers with boarding and disembarking, including operating access lifts and/or ramps, securing mobility aids, and announcing designated stops.
• Report mechanical malfunctions on vehicle defect card; check tires and other safety features periodically or at the end of the line.
• Properly complete and submit required reports and forms for accidents, injuries, incidents, lost articles, or other situations as necessary.
• Perform radio dispatch duties as assigned.
• Check vehicle for lost articles; perform necessary housekeeping duties.
• Assist in the training of student operators.
• Perform Sun Van Chauffeur duties as necessary.
• Perform other job-related duties as assigned.

Requirements

• One (1) year of experience in customer service dealing with the general public.
• Must be at least 18 years of age.
• Possession of a valid New Mexico Driver’s License or the ability to obtain one by the date of hire.
• Possession of a valid New Mexico Commercial Driver’s License (CDL) Class B with Passenger (P) endorsement within a two (2) week period from completion of City training; must maintain CDL once obtained.
• Possession of a valid City Operator’s Permit (COP) within six (6) months from the date of hire.
• Must pass U.S. Department of Transportation (USDOT) physical exam and required drug testing.
• Must successfully complete Motorcoach Operator training.

Preferred experience in business-related driving in delivery/sales or in the transportation of passengers.

Working Conditions

Environmental

Vehicle and garage environment; exposure to noise and fumes; work odd shifts, weekends, and special events.

Physical

Essential and supplemental functions require maintaining physical condition necessary for:

• Sitting for prolonged periods of time.
• Constant handling, fingering, feeling, talking, hearing, near and far acuity, depth perception, color vision, peripheral vision, foot control (acceleration, brake), turn signals.
• Frequent pushing and pulling motions, squatting (repeated), kneeling, and stooping (repeated bending).
• Frequent walking of up to one (1) mile.
• Occasional climbing stairs, sustained bending, overhead reaching, crouching, balancing.
• Occasional moderate to heavy lifting and carrying.
• Operation of large motorized vehicles.

Strength level: heavy.