Motion Automation Intelligence- Field Services Support

Job Duties

• Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Interprets customers' needs and clarifies the responsibility for problem resolution.
• Performs feasibility and approves operational quality of system equipment.
• Provides on-site technical product support and service to customers.
• Provides customers assistance with the operation and maintenance of the system.
• Serves as Motion's liaison with customer on administrative and technical matters for assigned projects.
• Performs other duties as assigned.

Education & Experience

• Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.

Knowledge, Skills, Abilities

• Maintenance and reliability background.
• Strong critical thinking and problem solving ability.
• Strong communication skills required.
• Ability to maintain a professional demeanor in a stressful situation.
• Ability to manage contract location resources.
• Ability to manage travel budget.

Physical Demands

• More than 50% travel required.
• Push/pull up to 100 pounds.
• Lift/carry up to 100 pounds.
• Lift bulky objects.

Budget Responsibility

Yes

Company Information

• Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.