Mortgage Warehouse Control Specialist

About the role

Prepare and manage commercial loan legal documents to protect bank assets while working closely with Relationship Managers. Provide internal, business, and client support for the MWL Fulfillment & Control Team under minimal supervision.

Responsibilities

• Mitigate risk within Mortgage Warehouse Lending
• Prepare and manage commercial loan legal documents in accordance with policy and procedures to ensure bank assets are protected
• Inspect executed documents for accuracy and compliance; resolve any discrepancies; monitor receipt of documents; image executed documents
• Ensure all requirements for client set up are completed
• Request and review Fidelity and E&O insurance policies; verify coverage complies with MWL requirements; contact customers regarding coverage deficiencies and resolve
• Review and reconcile MWL deposit and general ledger accounts. Monitor transactions; detect patterns and anomalies; detect and resolve potential risk elements; document results
• Complete audit confirmation requests with exact detail
• Contact clients regarding out-of-compliance situations and document resolution
• Respond to client requests for information and assistance

Requirements

• Puzzle solving
• Excellent written and verbal communications skills
• Critical thinking
• Meticulous with details
• Strong organizational and prioritization skills
• MS Office (Word, Excel, Outlook)
• Teamwork/teambuilding skills

Abilities

• Manage time critical situations and follow through to completion
• Manage multiple tasks; work independently; know when to ask for help
• Respond quickly to problem situations
• Work under pressure; remain calm and pleasant
• Take a systematic approach
• Collaborate in a team; be accountable for individual tasks

Education and Work Experience

• Bachelor’s degree required or equivalent work experience
• Prior experience with legal documents preferred
• Excellent verbal and written communication skills
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Ability to work under pressure and meet deadlines; maintain positive attitude and provide exemplary customer service
• Ability to work independently and conduct assignments to completion within given parameters, prescribed routines, and standard accepted practices
• Knowledge of First Horizon systems preferred