Mortgage Underwriting Manager

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium-sized investors to grow their rental home and vacation rental portfolios. Headquartered in Austin, Texas, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital, a proven record of investment-grade bond issuance on Wall Street, and an outstanding team of over 100, Visio is poised for continued success.

About the role

The Underwriting Manager leads the daily operations of the underwriting team, overseeing underwriting decisions, pre-approvals, and loan-specific reviews to ensure accuracy, quality, and timely execution. This role partners closely with Sales, Processing, Closing, and other cross-functional teams to drive operational excellence, maintain regulatory and investor compliance, and promote consistent underwriting practices. The ideal candidate is a collaborative leader with strong mortgage underwriting expertise, a passion for developing high-performing teams, and a commitment to delivering exceptional service while supporting the company's growth objectives.

Responsibilities

• Manage underwriting department’s personnel including training, hiring, coaching, mentoring, and setting operations and service goals
• Participate in the establishment, monitoring, and enforcement of clear underwriting metrics that balance throughput with loan file quality
• Champion best-in-class service levels that deliver on our brand promise of “fast, simple, and dependable”
• Provide recommendations to management on process improvement opportunities within the department and across applicable areas
• Collaborate with departments across the organization to foster streamlined processes and drive quality improvement
• Review daily, weekly, and monthly productivity, pipelines, and turn times, and distribute accordingly to maintain clean pipelines and saleable loans
• Provide feedback to management on productivity, quality, and areas of concern
• Participate in the continued development of loan guidelines and ensure originated loans fully conform to our guidelines and the contracted reps and warranties
• Focus on continual operational improvement with automation, process mapping, and personnel training
• Serve as the primary and first point of contact to answer questions regarding guidelines and SOPs, and escalate issues to senior management when necessary
• Promote a positive culture where team members enjoy their work and take pride in personal and company achievements
• Perform other duties as assigned based on business needs

Requirements

• 5+ years of experience as a Mortgage Underwriter or related position
• 1+ years of supervisory experience
• Advanced manual underwriting skills and independent decision-making ability
• Proven ability to manage time-sensitive, high-complexity pipelines
• Strong initiative, reliability, and commitment to quality and team success
• Technology-savvy with experience working across multiple underwriting systems
• Excellent written and verbal communication skills
• High School Diploma or GED required

Qualifications

• Underwriting experience with Non-QM and DSCR Loans
• Associate and/or bachelor's degree in business or a related industry area

Benefits

• Collaborative culture
• Growth opportunities
• Flexibility with remote work options

Pay

$105,000–$130,000 annually (Exempt)

Schedule

Authorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, MI, NC, SC, TX, UT