Mortgage Underwriter Team Lead
Pipeline & Load Management
Actively balance the pipeline of new reviews among the team. You'll load balance as necessary to ensure we hit our aggressive turnaround times.
Loan-Level Leadership
Lead bi-weekly team meetings focused on resolving complex loan-level issues and technical questions.
Knowledge Management
Act as the primary owner of our internal knowledge base (Guru), ensuring all content is verified, updated, and reflects the latest guidelines and tech workflows.
Scenario & Tech Support
Monitor the Scenario Desk and internal channels to provide real-time guidance to the team, serving as the first line of defense for technical and guideline questions.
Onboarding & Training
Lead the charge in welcoming new hires, overseeing their onboarding journey and providing expert-level training on our LOS (Byte) and AI-driven tools.
Special Projects
Collaborate directly with the Underwriting Manager on strategic projects, product updates, and LOS modernization efforts.
Experience
- 5+ years of recent mortgage underwriting experience, with a proven track record of informal leadership or mentoring.
Technical Expertise
- Deep knowledge of Conventional, FHA, VA, and Jumbo loans.
- DE and VA/SAR certifications are highly preferred.
- Tech-Savvy: You aren't just "comfortable" with technology; you're an early adopter. Experience with Byte or similar LOS platforms is a plus.
Analytical Rigor
You have a "detective" mindset with meticulous attention to detail and a passion for finding solutions to complex financial profiles.
Communication
You can translate complex guidelines into actionable advice for your team and effectively bridge the gap between operations and product.
Adaptability
You thrive in a high-change, "startup" style environment where workflows evolve as we build better tools.
Why Tomo?
We believe in pushing boundaries with technology to solve complex underwriting challenges, but we know it takes exceptional talent to bring this vision to life. We’re looking for a leader who thrives in a dynamic, fast-paced setting and is ready to shape the future of mortgage underwriting with us.
Location
This role is based in our NYC office on a hybrid schedule: Mon–Wed on-site, with Thurs/Fri remote optional.
Employee Benefits
- Equity Ownership: All teammates receive stock options—we win together
- Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
- Work-life balance and a generous paid time off policy
- In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
- 401(k) retirement plan
Compensation Range
$120K - $150K