Mortgage Underwriter / Loan Processor

About the role

Own the homeownership journey for first-time buyers from pre-approval through closing. Join a mission-driven lender helping families achieve homeownership. At Acts Housing, you will do more than process loans. You will help families navigate one of the most important milestones of their lives while using creative, community-focused lending solutions to make homeownership possible.

Responsibilities

• Support and manage the loan origination process from application and preapproval through underwriting and closing
• Process residential mortgage loans and collect required documentation
• Guide borrowers through the lending process and provide ongoing communication
• Manage loan conditions, appraisals, title work, and insurance requirements
• Cook up and facilitate loan closings
• Maintain accurate records within CRM and loan origination systems
• Partner with homebuyer counselors, realtors, and community partners
• Ensure loan files, disclosures, underwriting decisions, and borrower communications comply with all applicable federal and state lending regulations and organizational policies

Requirements

• 3+ years of mortgage underwriting, processing, loan origination, or lending experience
• Experience reviewing and evaluating mortgage loan files with a strong understanding of mortgage compliance, regulatory requirements, and lending documentation
• Experience with loan origination and/or underwriting software
• Strong customer service and relationship-building skills
• Adequate organization and attention to detail
• Ability to manage multiple priorities and deadlines

Preferred

• Manual underwriting experience
• Experience with manual underwriting and compliance review in a regulated lending environment
• Affordable housing, nonprofit, credit union, or community lending experience
• Salesforce experience
• Bilingual skills

Benefits

Competitive salary plus health, dental, and 401(k) benefits