Mortgage Specialist

Job Description

Morgan Stanley is seeking candidates for the position of Mortgage Specialist for the Morgan Stanley Home Loans team. The role is available in either Dallas, TX or Tempe, AZ.

Position Responsibilities

• Serve as primary point of contact for client interactions, internal and external business partners, including Financial Advisors, their clients, and Private Bankers
• Embrace the Morgan Stanley core value of “Putting Clients First” by listening to client needs; understanding the loan transaction; managing expectations; and providing transparent client/partner communication and timely updates throughout the overall mortgage loan process
• Manage and oversee the pipeline to ensure all loans are progressing in accordance with established expectations
• Request, review, and validate all loan processing documents such as income, credit, appraisal, insurance and title
• Cook up and oversee the coordination with various processing, underwriting, credit risk and other internal/external business partners to complete fulfillment and ensure timely closings
• Provide comprehensive reviews and recommend solutions/options regarding credit risk of high-net-worth clients (i.e., complex income, asset, and vesting scenarios)
• Obtain documents to satisfy conditions for underwriting approval and product/pricing negotiations as necessary
• Provide perspective and feedback relative to client experience enhancements and process efficiencies

Qualifications

• Established track record of developing and maintaining Client relationships
• Proven track record of meeting individual and organizational loan production goals while maintaining a large client base
• High school diploma or equivalent required
• Eligible for employment with an FDIC-insured institution and able to register with the Nationwide Mortgage Licensing System & Registry (“NMLS”) as a mortgage loan originator

Skills/Abilities

• Extensive knowledge of mortgage products and client service experience
• In depth knowledge of the compliance regulations and laws that govern consumer mortgage lending, including fair lending, privacy, RESPA, and TRID
• Strong communication skills, both written and verbal, and interpersonal skills required
• Self-starter with a strong sense of ownership; ability to manage time, prioritize and plan accordingly
• Proficient in the use of a variety of systems for accurate reporting and tracking; including MS Office (Word, EXCEL, Outlook, PowerPoint)