Mortgage Sales - Regional Sales Manager

About the role

As a Residential Banking Regional Sales Manager, you will ensure delivery of the Residential Banking options available to our clients while managing and growing the Residential Banking sales team to increase the Bank's presence and competitive status within our primary lending areas. You will be responsible for a variety of tasks including acting as a business advisor at the senior level in the company to drive to a new level of success, aligning Residential Banking priorities with the "Client Experience", compliance, audit and operations.

Responsibilities

• Coach, develop and inspire your team to maximize their potential, while identifying, recruiting, and hiring new team members to expand and grow your sales team.
• Partner with all lines of business to develop and deliver referral opportunities of products and services to enhance relationships and improve client experience and retention.
• Monitor marketplace competition and trends and develop implementation plans into the sales strategy.
• Provide strong motivation to Residential Banking sales team to produce profit, revenue, and productivity.
• Build a great rapport with clients and fellow associates and provide avenues for client relationship expansion.
• Treat others with respect and consideration regardless of their status or position.
• Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements

• High School Diploma or Equivalent
• 7+ years of experience in mortgage banking
• 5+ years of managerial experience
• Advanced knowledge of real estate law/government regulations for residential mortgages
• Valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards (verified in a Motor Vehicle Report)

Desired Qualifications

• Bachelor's and/or Master's degree in Business, Finance or equivalent years of on the job experience
• 10+ years of relevant job experience in mortgage banking

Skills and Abilities

• Judgment and decision-making ability
• Accuracy and attention to detail
• Demonstrated integrity and ethical standards
• Strong sales management and multi-tasking skills
• Ability to think creatively and meet challenges with resourcefulness
• Strong interpersonal skills with the ability to build peer and/or team cohesiveness
• Proficient in MS office applications which include Outlook, Word, Excel and PowerPoint
• Exceptional verbal, written and interpersonal communication skills; ability to apply a common sense approach to issue resolution
• Well-developed analytical skills; ability to assimilate large volumes of information, prioritize issues, form conclusions, determine appropriate action, and effectively translate complicated concepts into simple and understandable communications
• Ability to analyze performance and profitability and implement plans to grow and improve
• Ability to work with other business unit leaders on committees and on projects to address issues
• Strong client service skills with the ability to interact in a professional manner with both internal and external clients
• Active presence in and familiarity with the market place and the ability to identify new growth opportunities through centers-of-influence and proactive recruitment of new team members

Work Environment

• Ability to grasp, push, pull, lift, bend, raise and hold hands and arms overhead when completing certain tasks
• Ability to meet with associates, clients, and leadership on short notice in various geographical regions in order to deliver results
• Must be available to clients and teams by phone/email at all hours of the day
• Must be able to work at a rapid pace for long periods of time
• Must be able to work additional hours beyond traditional business hours to the extent necessary
• Must be able to travel as necessary

Incentive and Benefits

• Eligible to participate in a commission plan, which can significantly increase your overall compensation
• Insurance
• 401k
• Associate stock purchase program
• Paid time off
• Associate banking perks