Mortgage Retail Sales Consultant (SAFE)

About This Role

Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

Participates in

• Soliciting residential mortgages from various sources
• Producing high quality loans which are compliant and providing excellent customer service
• Building relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Developing and maintaining a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; staying informed of mortgage industry trends and developments in the assigned market
• Presenting recommendations for producing loans and exercising some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
• Understanding real estate appraisals, title reports, and real estate transactions
• Receiving customer applications, quoting the rate and points, and completing follow-up activities with the registration lock-in; analyzing and offering mortgage loan products based on client needs
• Reviewing and analyzing low to moderately complex financial and credit data; matching customer needs with an appropriate loan program and level of risk
• Informing prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintaining high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Pursuing Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

Job Duties

• Offering/negotiating terms and/or taking an application for a dwelling secured transaction

Required Qualifications

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education

Desired Qualifications

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Job Expectations

• This position requires SAFE registration at the time of employment.
• The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• Candidates applying to job openings posted in Canada: Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo Recruitment And Hiring Requirements

Compensation

Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission. All pay complies with applicable minimum wage laws.