Mortgage Retail Sales Consultant (SAFE)

About This Role

Wells Fargo is seeking an Mortgage Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

Participates in Solicitation

• Soliciting residential mortgages from various sources

Produces High Quality Loans

• Ensuring loans are compliant
• Providing excellent customer service

Builds Relationships

• With realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources

Maintains Visibility

• For Wells Fargo Home Mortgage in the marketplace
• Staying informed of mortgage industry trends and developments in the assigned market

Develops Recommendations

• For producing loans
• Exercising independent judgment
• Understanding and adhering to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans

Understands Real Estate Transactions

• Real estate appraisals
• Title reports
• Real estate transactions

Communicates with Customers

• Receives customer applications
• Quotes the rate and points
• Completes follow-up activities with the registration lock-in
• Analyzes and offers mortgage loan products based on client needs
• Reviews and analyzes low to moderately complex financial and credit data
• Matches customer needs with an appropriate loan program and level of risk
• Informs prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintains high standard of client satisfaction and quality by ensuring timely and proactive customer communication

Pursues Training Offerings

• To increase knowledge of company products, policies and procedures, and underwriting requirements

Required Qualifications

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education

Desired Qualifications

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Job Expectations

• This position requires SAFE registration at the time of employment.
• The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
• The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
• A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
• Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
• Ability to lift 20+ pounds
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled

Reference Number

R-550624-2