Mortgage Retail Sales Consultant (SAFE)

About This Role

Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

Participates in Solicitation

• Soliciting residential mortgages from various sources
• Producing high-quality loans that are compliant
• Providing excellent customer service

Builds Relationships

• With realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develops and maintains a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• Stays informed of mortgage industry trends and developments in the assigned market

Develops Recommendations and Exercises Judgment

• Presents recommendations for producing loans
• Exercises some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans

Understands Real Estate Transactions

• Receives customer applications
• Quotes the rate and points
• Completes follow-up activities with the registration lock-in
• Analyzes and offers mortgage loan products based on client needs

Reviews and Analyzes Data

• Reviews and analyzes low to moderately complex financial and credit data
• Matches customer needs with an appropriate loan program and level of risk

Communicates with Customers

• Informs prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintains high standards of client satisfaction and quality by ensuring timely and proactive customer communication

Continues Education

• Pursues Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

Required Qualifications

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education

Desired Qualifications

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Job Expectations

• This position requires SAFE registration at the time of employment.
• The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
• A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
• Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
• Ability to lift 20+ pounds
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled

Compensation

• Includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements
• The opportunity to earn additional commission

Drug and Alcohol Policy

• Wells Fargo maintains a drug-free workplace.

Third-Party Recordings Prohibition

• Third-party recordings are prohibited unless authorized by Wells Fargo.

Recruitment and Hiring Requirements

• Third-party recordings are prohibited unless authorized by Wells Fargo.