Mortgage Retail Sales Consultant (SAFE)
About This Role
Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.
Participates in Solicitation
- Soliciting residential mortgages from various sources
Produces High Quality Loans
- Ensuring loans are compliant
- Providing excellent customer service
Builds Relationships
- With realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
Maintains Visibility
- Staying informed of mortgage industry trends and developments in the assigned market
Develops Loan Recommendations
- Offering mortgage loan products based on client needs
- Understanding real estate appraisals, title reports, and real estate transactions
- Completing follow-up activities with the registration lock-in
Communicates with Customers
- Informing prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
- Maintaining high standard of client satisfaction and quality by ensuring timely and proactive customer communication
Continues Education
- Pursuing Wells Fargo training offerings to increase knowledge of company products, policies, and procedures
Required Qualifications
- 2+ years of Mortgage Retail Sales experience, or equivalent through work experience, training, military experience, or education
Desired Qualifications
- Basic Microsoft Office skills
- Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge and understanding of sales prospecting and generating referrals
- Experience developing and cultivating professional relationships
- Customer service experience
Job Expectations
- This position requires SAFE registration at the time of employment.
- The Nationwide Mortgage Licensing System (NMLS) website provides the MU4R questions and registration required for employment in this position.
- Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
SAFE Registration Requirement
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Loan Originator (LO) Requirements
- Meeting applicable financial responsibility, character, general financial fitness and criminal background standards
- Meeting regulatory requirements including additional screening, if necessary
- Absolutely no illegal activity or violations of law
- Ability to lift 20+ pounds
- Reliable transportation
- Ability to work nights, weekends, and/or holidays as needed or scheduled
Compensation and Benefits
- Base pay rate that meets or exceeds applicable minimum wage requirements
- Opportunity to earn additional commission
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date
28 Jul 2026
Equal Opportunity Employer
We Value Equal Opportunity
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.