Mortgage Production Associate

About the role

We are seeking a Licensed Production Associate to join our team at Cornerstone Home Lending. This role requires strong time management, organization, and customer service skills.

Responsibilities

• Provide a warm welcome to Realtors and Clients
• Maintain workflow to ensure timely closings
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from our clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames - we always close our clients on time
• Plan and set up lunch-ins, meetings, etc.
• Market, service, and promote the Company’s loan products

Requirements

• Time management skills
• Organization skills
• Positive attitude
• Excellent customer service skills
• Strong written and verbal communication skills
• Strong computer and technology-related skills
• Extremely organized
• Computer savvy and quick to learn new systems
• Ability to follow up with multiple prospects daily
• Strong organizational, problem-solving, and analytical skills
• CRM/Salesforce experience and knowledge of working within a database
• Professional demeanor
• Self-motivated
• NMLS license (preferred)

Qualifications

Must be able to pass a background check and drug test.

Skills

Knowledge of DU is preferred.

Benefits

Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

Pay

Competitive salary.

Schedule

Full-time.