Jobs · Marketing · California

Mortgage Product Strategist

Valon · San Francisco, CA · 3 wk ago
On-siteMarketing$100k–$195k/yrFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. We have sections: About The Company, About The Team, About The Role, Responsibilities, Ideal Background (maybe Requirements/Qualifications), Who You Are (maybe Skills), Why Valon? (maybe Benefits?), Benefits section includes compensation, health, commuter, etc. Also there is a Compensation Range line at end: "Compensation Range: $100K - $195K". That is Pay info. Also schedule? Not mentioned. So we can include Pay section with that range. Benefits section we have details. Also we might include About the role? The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings. Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include headings: About the role, Responsibilities, Requirements (or Qualifications?), Skills, Benefits, Pay. Possibly also About the team? Not in list but could be included? The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely they want only those. However we need to preserve all substantive information. We could include About the company and About the team as

paragraphs without headings? But they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we cannot have other headings, but to be safe we could treat About the company and About the team as

paragraphs without heading, or we could use

for About the company and About the team? The list didn't include those, but they said "e.g." meaning examples, not exhaustive. However they also said "Prefer a few substantive sections over many thin ones." Might be okay to include About the company and About the team as sections with

. But they'd be thin? They have content. I'd include them as

About the Company and About the Team. However they said "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the expected headings. But they didn't forbid others. I'd include About the Company and About the Team as

as they are substantive. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is a paragraph about interview process emails, talent@valon.com, EEO statement. That's boilerplate; remove. Also "Throughout the interview process, please remember that emails will only be from valon.com email addresses..." remove. Also "Valon is an equal opportunity employer..." remove. Also "Compensation Range: $100K - $195K" we keep as Pay. Also "NB: The base salary will be based on a combination of past experience and interview performance." that's part of Benefits? It's under Benefits after "Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan." So we keep that as part of Benefits or Pay? It's about compensation. We'll keep in Benefits maybe. We need to preserve all substantive information. Let's extract: About The Company: paragraph(s). We'll keep as is. About The Team: paragraph(s). About The Role: paragraph(s). Responsibilities: bullet list (actually sentences separated by periods but we can treat as list). We'll convert each sentence to
  • . Ideal Background: bullet list? It's sentences: "10+ years of mortgage servicing experience, with strong domain knowledge of most mortgage servicing industry concepts. Direct experience managing the technical and operational implementation of a new servicing system. Prior experience with Foreclosure & Bankruptcy preferred. Client-facing experience." We'll treat as list. Who You Are: bullet list: "High-agency and proactive—you drive progress and solve problems independently. Technically capable—you enjoy building, debugging, and optimizing workflows. Customer-focused—you can navigate complex client environments and deliver results. Collaborative and adaptable—you’re comfortable working across teams in a fast-paced environment. Entrepreneurial—you think like an owner and are excited to build processes from the ground up." We'll list. Why Valon? maybe we treat as Benefits? Actually there is a "Why Valon?" section with bullet points: "Be part of reshaping an outdated industry using AI and modern technology. Work directly with enterprise clients to solve real-world challenges. Join a team that values action, ownership, and transparency." That's more like benefits/culture. Could be part of Benefits or separate. But we already have Benefits section with compensation, health, etc. We could merge Why Valon? into Benefits as additional bullet points. Or we could make a separate section "Why Valon?" but not in list. Safer to include under Benefits as extra bullet points. Benefits: we have bullet list after "Benefits". We'll capture all. Pay: we have Compensation Range line. Schedule: none. We must not include sections with filler like "commensurate with experience". Not present. Now produce HTML fragment. Structure:

    About the Company

    ...

    About the Team

    ...

    About the Role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    maybe we use Requirements for Ideal Background. Or Qualifications. We'll choose Requirements.

    Requirements

    • ...
    • ...

    Skills

    • ...
    • ...

    Benefits

    • ...
    • ...

    Pay

    Compensation Range: $100K - $195K

    We need to ensure we don't repeat content. Let's extract exact text. About The Company: "Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond." We'll keep that as a single paragraph. About The Team: "The Product Strategist team comprises mortgage industry veterans who combine deep industry knowledge with intimate familiarity with Valon’s proprietary SaaS platform to deliver success for our end customers. We act as the bridge between our customers and Valon’s R&D teams, ensuring seamless adoption of our software within the customer’s servicing operations. The Product Strategist team is key to translating our product into real-world impact – bridging complex operational needs with Valon’s best-in-class servicing system. This role will focus on Foreclosure & Bankruptcy processes." We'll keep as paragraph. About The Role: "As a Product Strategist, you’ll shape the development of Valon’s SaaS servicing platform, then own the rollout with enterprise clients. You’ll drive engagements with customers, all the way from the opening sales pitch to implementation to post-launch success. You’ll work closely with technical and non-technical stakeholders to deliver seamless, high-impact solutions. This is a hybrid role blending project management, problem-solving, and strategic collaboration." Paragraph. Responsibilities list: Original sentences: "Act as a mortgage servicing subject matter expert to help shape business requirements that ultimately become product features. Engage with clients across the deployment cycle — from sales demos to enablement to product support. Serve as a product expert; educate clients on how to use Valon’s system successfully. Understand client needs and tailor solutions that drive measurable outcomes. Collaborate with tech teams (Product, Engineering, Ops) to translate feedback into feature requests and platform improvements. Travel as needed (approx. 25–50%) to support client implementations." We'll make each as
  • . Ideal Background (Requirements): "10+ years of mortgage servicing experience, with strong domain knowledge of most mortgage servicing industry concepts. Direct experience managing the technical and operational implementation of a new servicing system. Prior experience with Foreclosure & Bankruptcy preferred. Client-facing experience." We'll make each as
  • . Who You Are (Skills): "High-agency and proactive—you drive progress and solve problems independently. Technically capable—you enjoy building, debugging, and optimizing workflows. Customer-focused—you can navigate complex client environments and deliver results. Collaborative and adaptable—you’re comfortable working across teams in a fast-paced environment. Entrepreneurial—you think like an owner and are excited to build processes from the ground up." Each as
  • . Benefits: Original bullet list after "Benefits". Let's capture: "Compensation: competitive salary plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary will be based on a combination of past experience and interview performance. Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! Generous time off: flexible paid time off, sick days, and 11 company holidays Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition" Also Why Valon? points: "Be part of reshaping an outdated industry using AI and modern technology. Work directly with enterprise clients to solve real-world challenges. Join a team that values action, ownership, and transparency." We'll include those as additional
  • under Benefits. We need to ensure we don't include boilerplate like "Throughout the interview process..." etc. Now Pay: "Compensation Range: $100K - $195K" Now produce HTML. Make sure to escape any special characters? Not needed. We'll output:

    About the Company

    Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $

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