Mortgage - Processor

About the role

As a processor, your goal is to create raving fans of your customers—which include borrowers, sales, and underwriting staff. You will process loans in accordance with company policies and procedures. PRMG cultivates a family-like work environment with a casual, yet professional, team-oriented culture that values work-life balance and offers opportunities for personal growth and career advancement.

Responsibilities

• Verifies, compiles, and inputs/updates application information for mortgage loans
• Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied for, borrower credit, assets, liabilities, and length of employment
• Recommends that loans not meeting standards be denied or restructured
• Runs Automated Underwriting System (AUS) after confirming application data accuracy and guideline compliance
• Orders verifications (income, assets, credit, liabilities) to confirm accuracy of information stated on the loan application
• Completes and generates various loan application forms/disclosures for borrowers
• Orders title work, insurance, condo documents for approval, appraisals, and other property-related items required for the loan
• Performs necessary follow-up on any loan-related items (e.g., title, insurance, appraisal, borrower conditions) in a timely manner
• Informs supervisor and/or Loan Originator of discrepancies in loan documentation
• Submits mortgage loan application file for underwriting approval
• Types and emails/mails approval and denial letters to applicants
• Submits approved mortgage loan file to closing departments and settlement agent/attorney for settlement
• Uses all required checklists for Underwriting and Closing Departments
• Maintains records/logs/pipeline reports on the status of branch loans, including new applications and loans approved, canceled, or denied
• Communicates effectively with borrowers and/or Loan Originators regarding missing or delayed documentation required for loan approval
• Submits conditions to Underwriter
• Oversees Jr Loan Processor’s duties if applicable to the branch
• Performs other related duties as assigned

Requirements

• Two or more years of loan processing experience or Xinnix Training completion for Processing
• Processing mentor assigned by branch with 2+ years of active processing experience

Skills

• Ability to make sound judgments regarding the resolution of customer service issues
• Problem-solving skills and ability to exercise independent judgment while displaying initiative
• Ability to handle detailed assignments and maintain confidentiality
• Excellent communication and interpersonal skills
• Strong organizational skills to prioritize workload

Qualifications

• High School Diploma or equivalent

Benefits

PRMG offers a comprehensive benefits package for full-time employees and their dependents, including:

• Medical, dental, and vision insurance
• Life insurance, short-term disability, and long-term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Various voluntary benefits (eligibility and premiums vary)
• Eligibility to enroll in company-sponsored benefits (Medical, Dental, Life, and Voluntary) on the first of the following month after hire
• Eligibility to enroll in the 401(k) program on the first of the following month after 60 days of employment
• Access to PRMG’s Internal and External Job Portal to apply for internal transfers or promotions

Pay

Minimum: USD $36,000.00/year
Maximum: USD $80,000.00/year