Mortgage - Processor

About the role

As a processor, your goal is to create raving fans of your customers which are the borrowers, sales, and underwriting staff. You will process loans in accordance with company policies and procedures. At PRMG, we make it our mission to place individuals in a job capacity that complements their skill sets and strengths, allowing for personal growth and future career advancement. We believe in cultivating a family-like work environment where our company culture is known for its casual, yet professional, team-oriented setting, and we value work-life balance.

Responsibilities

• Verifies, compiles, and inputs/updates application information for mortgage loans.
• Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied for, borrower credit, assets, liabilities, and length of employment.
• Recommends that loans not meeting standards be denied or restructured.
• Runs Automated Underwriting System (AUS) after application data is confirmed to be accurate and meets guidelines.
• Orders verifications (income, assets, credit, liabilities) to verify accuracy of information stated on the loan application.
• Completes and generates various loan application forms/disclosures for borrowers.
• Orders title work, insurance, condo docs for approval, appraisals, and any other property-related items required for the loan.
• Performs necessary follow-up on any items required for the loan in a timely manner (e.g., title, insurance, appraisal, loan conditions from borrower).
• Informs supervisor and/or Loan Originator of discrepancies on any loan documentation provided or ordered.
• Submits mortgage loan application file for underwriting approval.
• Types and emails/mails approval and denial letters to applicants.
• Submits approved mortgage loan file to closing departments and closing settlement agent/attorney for settlement.
• Uses all required checklists for Underwriting and Closing Departments.
• Keeps records/logs/pipeline report on the status of branch loans assigned to their queue, including the number of new applications and loans approved, canceled, or denied.
• Communicates effectively with borrower and/or Loan Originator regarding any missing or delayed documentation required for Loan Approval or Final Loan Approval.
• Submits conditions to Underwriter.
• Oversees Jr Loan Processor's duties if applicable to branch.
• Performs other related duties as assigned.

Requirements

• Two or more years of loan processing experience or Xinnix Training completion for Processing required and a Processing mentor assigned by branch with 2+ years active processing experience.
• High School Diploma or equivalent.

Skills

• Ability to make sound judgments regarding the resolution of customer service issues.
• Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.
• Ability to handle detailed assignments and maintain confidentiality.
• Excellent communication and interpersonal skills.
• Organizational skills necessary to prioritize workload.

Benefits

PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes:

• Medical, dental, and vision insurance.
• Life insurance, short-term disability, and long-term disability.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Various other voluntary products (eligibility, elections, and premiums apply).
• Eligibility to enroll in company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month after hire.
• Eligibility to enroll in the 401(k) program on the first of the following month after completing 60 days of employment.
• Opportunity for eligible employees to apply for internal and external job openings through PRMG’s Job Portal to request a transfer to a different department or position.

Pay

USD $36,000.00 – $80,000.00 per year.