Mortgage Process Specialist

About the role

You can expect to:

• become a Vesta product expert, understanding how to test all functionality within the platform, and diligently document test cases with a high attention to detail.
• work with our partner integrations team to help configure our integrations and map data across platforms.
• partner with our customer implementation team to create canonical documentation around all aspects of both loan fulfillment workflows and the nuances of our product.
• stay in lock step with our engineering, product, and partner teams, keeping them updated on testing and integration status.
• be an indispensable part of delivering industry-changing software to our customers!

Who you are

• have 3+ years of experience in the mortgage industry, specifically navigating and working with mortgage systems either on the operational/process side or on the technical/IT side.
• experience working with Loan Origination Systems is a big plus, and experience in pricing and/or secondary marketing — PPE configuration, lock desk operations, investor delivery, loan sale workflows, or hedging — is a huge plus.
• are highly technical, or technically adept with a strong desire to go deeper.
• are comfortable working closely with engineers and product managers, reading API documentation, reasoning about data schemas, and pulling apart JSON/XML payloads to understand what's actually happening under the hood.
• have hands-on experience with tools like Postman, basic SQL, or scripting to validate data.
• are curious and hungry to identify, triage, and help solve any problem you come across, big or small, and you're excited to apply your depth of knowledge across a variety of projects.
• are a self-starter and team player who's comfortable flexing across a variety of problems, and you do so while keeping an eye toward detail and executing with precision.
• are looking to join an early-stage team to build something BIG, something industry-changing, and you're excited about being part of that quickly-moving, fast-growing journey.