Mortgage Originator

About the role

At Five Star Bank, our people are our greatest competitive advantage. As a Mortgage Loan Originator, you will use your expert knowledge of mortgage products and services and an advice-led approach to deliver personalized residential real estate solutions and build lasting relationships. You will drive productive sales and service activities, develop new business by educating existing and potential clients, and exemplify Five Star Bank’s HEART values.

The ideal candidate will possess a referral source network and/or target audience whose mortgage needs can be satisfied with a traditional array of products sold on the secondary market, including but not limited to Freddie Mac, FHA, VA, USDA, and SONYMA.

Compensation for this role is primarily variable and based on commissions.

Responsibilities

• Develops new business by cultivating leads from external referral sources such as realtors, home builders, attorneys, and financial planners. Maintains ongoing relationships with these sources to foster referral business.
• Works with internal business partners such as branch staff, commercial lenders, small business lenders, and wealth management staff to identify prospects and leads.
• Stays knowledgeable on Bank products and services and actively contributes to business development goals through cross-sell opportunities, submitting referrals to other lines of business.
• Keeps current and compliant with industry standards and government regulations and serves as subject matter expertise with all mortgage products such as Freddie Mac, SONYMA, VA, FHA, and USDA. Adheres to bank policies and procedures.
• Actively promotes Five Star Bank by projecting a positive and professional image through participation in relevant community and professional activities to expand networking opportunities for lead generation and community interest.
• Interviews loan applicants and assists them in identifying the products that best meet their needs. Collects financial data and documents and submits a complete loan application for processing.
• Monitors the loan process from origination to closing, acting as the liaison between the Bank and the applicant.
• Uses Salesforce, the Bank’s CRM tool, for daily correspondence with internal partners, sending and receiving referrals.
• Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates. Incorporates high-performance behaviors of teamwork, leading by example, and service in every facet of work.

Requirements

• Education: High School Diploma (required).
• Prior Experience: 3+ years in the financial services industry (required).
• Licenses or Accreditation: Register with the Nationwide Mortgage Licensing System Registry (NMLS) and obtain a unique identifier provided to consumers in accordance with all SAFE Act requirements. Renew registration with NMLS annually and maintain/update personal registry information as necessary.

Skills

• Excellent verbal and written communication skills.
• Excellent organizational skills with the ability to work well under pressure and manage multiple priorities to meet established deadlines.
• Ability to develop strong working relationships and interact with all levels of staff and management.
• Analytical ability to interpret and utilize data to make appropriate recommendations ensuring compliance with regulations and policies/procedures.
• Strong sales orientation while being customer-focused; strong servicing skills.
• High level of attention to detail to ensure accuracy.
• Working knowledge of Microsoft Office applications and loan origination systems with the ability to learn and utilize new and existing banking software applications.

Physical Requirements

• Able to regularly sit and stand for prolonged periods of time.
• Able to travel occasionally throughout the footprint.
• Extensive computer usage is required.

Schedule

• Evenings: occasionally
• Weekends: occasionally