Mortgage Operations Processor

About the role

Mortgage Operations Processor Classification—Non-Exempt, Full Time Reports to— Mortgage Operations Manager Work Location – Remote, Hybrid or In Office. Business needs require candidate to live within an hour of the Omaha Metro Area. Office Location – 16949 Lakeside Hills Plaza, Omaha, NE 68130 Summary/objective: As a Mortgage Operations Loan Processor, you will perform a full range of loan processing activities to ensure mortgage applications are accurately and efficiently prepared for closing.

Responsibilities

• Process all mortgage loans designated for sale to the secondary market, ensuring compliance with investor guidelines and regulatory requirements.
• Cook up all necessary documentation from loan originators, customers, and investors to complete mortgage requests.
• Communicate directly with underwriters to address and fulfill underwriting conditions in a timely manner.
• Review and verify the accuracy of all loan documentation, including: Credit reports, Appraisals, Flood certifications, Rate lock agreements, Income and asset documentation, Verifications, Disclosures, Any other pertinent materials.
• Manage the loan pipeline to ensure timely processing and delivery of loans.
• Monitor compliance with internal policies and external regulations throughout the loan process.
• Maintain clear and professional communication with all stakeholders to ensure transparency and efficiency.
• Project a professional image in dress, manner, communication, and focus.
• Demonstrate commitment, dependability, and respect for other team members.
• Regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability.
• Proactively work toward achievement of personal, branch and department sales and customer service goals.
• Perform physical requirements as described in the Physical Requirements section

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field preferred.
• Minimum of 1 year of mortgage loan processing experience.
• Familiarity with loan origination systems, especially Encompass, is strongly preferred.
• Experience working in a regulated financial institution or mortgage lending environment is a plus.
• Self-discipline, organized, and capability of handling multiple projects and deadlines.
• Strong organizational skills and attention to detail in a fast-paced, deadline-driven environment.
• Working knowledge of the Encompass Loan Origination System (LOS), including navigation, document management, and workflow processing.
• Familiarity with secondary market loan requirements and investor guidelines.
• Understanding of mortgage loan documentation, including credit reports, appraisals, flood certifications, income and asset verification, and disclosures.
• Knowledge of underwriting processes and the ability to interpret and fulfill underwriting conditions.
• Experience with pipeline management and tracking loan progress from application through funding.
• Knowledge of compliance regulations related to mortgage lending, including TRID, RESPA, and HMDA.
• Ability to identify and resolve documentation discrepancies or missing items.
• Proficiency in Microsoft Office Suite and other mortgage-related software platforms.

Qualifications

• No adverse environmental concerns.
• Sedentary Work: Ability to sit for extended periods while working at a computer or desk.
• Manual Dexterity: Frequent use of hands and fingers for typing, writing, and handling documents.
• Visual Acuity: Ability to read and interpret documents, data, and computer screens with clarity.
• Communication: Must be able to communicate effectively in person, over the phone, and via email.
• Mobility: Occasional walking, standing, and movement within the office or between departments.
• Lifting: Ability to lift and carry office supplies or files weighing up to 20 pounds.

Skills

• Proficient in Microsoft Office Suite and other mortgage-related software platforms.

Benefits

No benefits provided.

Pay

$20.00 - $25.00 per hour

Schedule

Full-time, 8-5 M-F, weekends and OT, as needed.