Mortgage Operations Manager

Responsible for

• Administering and coordinating loan processing, loan servicing, and/or default management functions.
• Making business decisions and supporting the implementation and administration of policies and procedures for the assigned area/areas.
• Managing and collaborating with support department employees, supervisors, and managers on matters regarding departmental processes and procedures.

Qualifications

• Typically five to six years of business-related experience and one to two years of managerial experience.
• A bachelor’s degree, or equivalent work experience.

Preferred Skills/Experience

• Thorough understanding of all aspects of mortgage lending, servicing, or operational policies and practices.
• Strong analytical and decision-making skills.
• Good organizational and project management skills.
• Effective interpersonal, verbal, and written communication skills.
• Well-developed knowledge of human resources functions.
• Effective supervisory and management skills.
• Ability to prioritize and manage multiple tasks/projects and deadlines simultaneously.
• Experience with Net Oxygen Cloud LOS (Mortgage Loan Operations System).
• Experience with processing most retail mortgage loan types.

Schedule

The schedule for this role requires working in Pacific time zone.

Pay

$75,600.00 - 92,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Equal Opportunity Employer

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.