Mortgage Loan Processor (Hybrid)
First Federal Bank of Kansas City · Leawood, KS · Yesterday
On-siteFinanceFull-time
About the role
We're looking for a detail-oriented and service driven Mortgage Loan Processor to join our team and play a key role in guiding our customers through the home loan journey. This is a hybrid role that works in the office at the corporate headquarters in Leawood on Tuesdays, Wednesday, and Thursdays, and the ability to work from home on Mondays and Fridays.
Responsibilities
- Reviews residential loan applications for completeness, accuracy, and compliance
- Ensures all required disclosures are properly signed and documented
- Orders and tracks key items like credit reports, appraisals, title work, and verifications
- Communicates with employers, financial institutions, landlords, and borrowers to gather needed information
- Prepares complete loan files for underwriting, including documentation such as 1003s, 1008s, and PMI applications
- Evaluates loan files against FNMA/FHLMC, FHA, and VA guidelines
- Works closely with loan officers, underwriters, and closers to keep loans on track
- Answers questions and provides updates to borrowers, Realtors, and internal team members
- Ensures all conditions are met prior to closing
- Promotes and delivers quality internal and external customer service
- Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes; and, federal consumer protection legislation and regulations
Requirements
- High school diploma or GED required
- 2 - 5 years of mortgage or financial institution experience, especially loan processing or tracking
- Knowledge of FNMA/FHLMC, FHA, and VA guidelines
- Strong communication skills - both written and verbal
- Solid math skills with the ability to calculate interest, payments, and percentages
- Ability to manage multiple files and solve problems in a fast-paced environment
- Comfortable working with loan systems (Encompass experience is a plus)
- Typing speed of at least 45 WPM and general word processing skills
Benefits
- Flexible hybrid work model (Tuesday - Thursday in office, Mondays and Fridays work from home)
- You'll be part of a local, community-driven bank where relationships matter
- Supportive, team-oriented environment where your contributions are valued
- Opportunity to grow your skills and build a meaningful career in mortgage lending