Mortgage Loan Portfolio Ops Specialist, South Bend, IN

Position Summary

Responsible for the management, monitoring, and overall performance of Mortgage Lending Portfolio Products.

Essential Requirements

• Leads the development and operational implementation of new portfolio loan programs, ensuring regulatory compliance, and managing vendor relationships.
• Oversees the management of portfolio mortgage loans kept on the bank's balance sheet, ensuring optimal performance and risk management.
• Ensures overall compliance with mortgage regulations related to Portfolio loan products.
• Leads the development and continual refinement of mortgage products aimed at high-net-worth individuals and LMI buyers using creative financing structures.
• Works closely with Sales, Credit, and Operations teams to streamline processes for complex transactions and provide training as needed on portfolio mortgage lending practices.
• Coordinates the integration of stacked down payment assistance programs into the loan process, ensuring seamless customer experiences for LMI buyers.
• Identifies opportunities to automate and streamline loan processing, underwriting, and approval for portfolio mortgage products.
• Handles exception items and resolves complex issues.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

Non-Essential Functions

• Performs all other duties as assigned.

Experience & Skills

• Minimum of three (3) years' experience leading cross-functional teams to achieve organizational goals, overseeing operations, and overseeing daily operations preferred.
• Experience in mortgage lending, with a focus on portfolio products and/or non-traditional mortgage structures, preferred.
• Understanding of regulatory requirements, especially those related to Fannie Mae, down payment assistance programs, and portfolio loans preferred.
• Strong leadership, organizational, and communication skills.
• Ability to work cross-functionally and collaborate with multiple departments and external partners.
• Readily embraces change.
• Familiarity with mortgage lending technologies, including loan origination systems such as Encompass.
• Good PC skills – proficiency in Microsoft Word and Excel essential.

Education

• Bachelor's degree in business, Finance, or a related field preferred.