Mortgage Loan Originator (HELOC and Refi) | Sage Home Loans

About the role

At Sage Home Loans, we're revolutionizing the industry by making mortgage simple, and as a Mortgage Loan Officer on our Sales team, you'll be the first voice homeowners hear and the trusted guide they rely on as they refinance or tap into their home equity with a HELOC. You'll partner with our Operations and Processing teams (internal and partner) to guide prospective and existing clients by phone and email through loan products, prequalification, and next steps, manage a robust pipeline, make outbound calls to generate new business, and own the client experience from first conversation through closing. You'll join a team that thrives on coachability and collaboration, where we put clients first because we know that winning the right way is the only way.

Schedule

This role requires a hybrid schedule based in our South Charlotte, NC Headquarters Monday through Thursday, with fully remote work on Fridays. This position is not open to visa sponsorship or transfer of visa sponsorship (including H-1B, F-1, OPT, STEM-OPT, or TN visas), nor is it available for corp-to-corp arrangements.

Responsibilities

• Answer inbound calls from homeowners to discuss refinance and HELOC products, prequalification criteria, and next steps.
• Educate clients on how rate-and-term refinances, cash-out refinances, and HELOCs can help them reach their goals, such as lowering their payment, consolidating debt, funding home improvements, or accessing home equity.
• Communicate loan progress clearly to consumers and collect any required documentation.
• Make outbound sales calls to prospective and existing customers, including past clients with refinance or equity opportunities, to generate new business and strengthen retention.
• Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets.
• Partner with Operations and Processing teams (internal and partner) to move refinance and HELOC loans smoothly from application through closing.

Requirements

• At least 1 year of mortgage sales experience with a proven track record of performance and client trust.
• NMLS-licensed mortgage loan originator with hands-on experience originating refinance loans; HELOC origination experience preferred.
• Working knowledge of FHA, VA, and Conventional refinance products and HELOC products, and how their unique benefits serve clients.
• Familiarity with home equity concepts such as LTV and CLTV, and the ability to explain the tradeoffs between refinance and HELOC options in plain language.
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA, and a commitment to always doing the right thing.
• Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process.
• Ability to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations.
• A natural relationship-builder who can collaborate across teams and foster trust with both internal partners and external clients.
• Demonstrated coachability, adaptability, and a growth mindset, always striving to leave the woodpile higher.
• Takes ownership of the client experience and communicates proactively to exceed expectations and uphold service-level commitments.
• Energized by a culture that values speed, ethics, impact, and accountability, and driven by a desire to win the right way.

Compensation

Total Cash Compensation Range: $35,000 annually, plus applicable incentives.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): 20 days accrued annually for full-time employees, increasing to 25 days after five years of service

About the company

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions, we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables users to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.

Red Ventures is a global portfolio of high-growth companies spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees.