Mortgage Loan Officer Vienna VA/ Metro DC

About the role

The Mortgage Loan Officer sells and originates residential mortgage loans to sales goals. The Mortgage Loan Officer takes residential mortgage loan applications and offers or negotiates terms of residential mortgage loans. The role involves meeting with prospects, guiding customers through the mortgage application process, managing customer expectations, and selling and originating loans according to established policies and procedures.

Responsibilities

• Met with prospects, including those referred by realtors, developers, attorneys, and other external and internal referral sources
• Explain various mortgage products and services available and offer recommendations based on individual prospect needs
• Guide customers through the mortgage application process, explaining required information and aspects of the loan process
• Avoid errors in applications and ensure all required information and supporting documentation is included
• Manage customer expectations regarding processing times and closing dates
• Sell and originate residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines
• Generate referrals for mortgage sales opportunities and sales of other Company business line products
• Create a plan to achieve sales goals with assistance from sales management
• Enter information into mortgage loan system to ensure accurate pipeline representation
• Create supporting files with backup and explanatory documentation and information for underwriting, regulatory, and other purposes
• Send applications and other required information to underwriting area
• Underwrite loans using point-of-sale underwriting systems within scope of authority
• Communicate loan decisions directly to customers and explain any additional information needed
• Submit application materials and other required information to processing area to clear any conditions, finalize the loan commitment, and prepare for closing
• Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to ensure application process proceeds as planned
• Attend closings as needed
• Develop knowledge of current industry practices and trends by learning from more experienced sales personnel and attending continuing education training and seminars
• Develop knowledge of policies, procedures, rules, and regulations related to retail mortgage products
• Participate in homebuyers' seminars, home shows, brokers' meetings, and other home financing workshops
• Recommend changes to products, programs, and/or pricing
• Ensure TD Bank maintains successful audits and exams within all areas
• Deal with complex mortgage needs

Requirements

• Bachelor’s degree or equivalent progressive work experience in addition to 2+ years of mortgage origination experience
• Proven sales ability
• Developing knowledge of mortgage industry, products, lending practices, and regulatory guidelines
• Maintain the highest level of sales ability and negotiation skills
• Self-directed, able to plan own activities to achieve sales goals
• Strong time management skills
• Excellent communication skills, both verbal and written
• PC skills, including ability to learn mortgage origination and automated underwriting systems

Qualifications

• Eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act
• Eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry)
• Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority

Skills

• Communication skills
• Time management skills
• Computer skills
• Customer service skills
• Problem-solving skills

Benefits

TD offers a comprehensive benefits package that includes:

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Pay

Pay Range: $11.54 per hour depending on established local minimum wage plus commission.

Schedule

Hours: 40 per week

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. We are committed to fostering a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development: We'll provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process: We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation: TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.