Mortgage Loan Officer- Philadelphia PA
About the role
The Mortgage Loan Officer sells and originates residential mortgage loans to sales goals. The Mortgage Loan Officer takes residential mortgage loan applications and offers or negotiates terms of residential mortgage loans. The role involves meeting with prospects, guiding customers through the mortgage application process, managing customer expectations, selling and originating loans, and maintaining successful audits and exams.
Responsibilities
- Met with prospects, including those identified directly and referred by realtors, developers, attorneys, and other external and internal referral sources.
- Explain various mortgage products and services available and offer recommendations based on individual prospect needs.
- Ensures applications are completed accurately and contain required information and supporting documentation.
- Manages customer expectations regarding processing times and closing dates.
- Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines.
- Generates referrals for mortgage sales opportunities and sales of other Company business line products.
- Develops a plan to achieve sales goals with assistance from sales management.
- Enters information into mortgage loan system so that loans appear accurately in the pipeline.
- Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory, and other purposes.
- Sends application and other required information to underwriting area.
- Underwrites loans using point-of-sale underwriting systems within scope of authority.
- Communicates loan decisions directly to customers and explains any additional information needed.
- Sends application materials and other required information to processing area to clear any conditions, finalize the loan commitment, and prepare for closing.
- Communicates regularly with customers, underwriters, processors, realtors, closing agents, and others to ensure the application process proceeds as planned.
- Attends closings as needed.
- Develops knowledge of current industry practices and trends by learning from more experienced sales personnel and attending continuing education training and seminars.
- Recommends changes to products, programs, and/or pricing.
- Maintains the highest level of sales ability and negotiation skills.
- Self-directed, able to plan own activities to achieve sales goals.
- Strong time management skills.
- Excellent communication skills, both verbal and written.
- PC skills, including ability to learn mortgage origination and automated underwriting systems.
Requirements
Bachelor’s degree or progressive work experience in addition to 2+ years of mortgage origination experience.
Qualifications
Eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
Skills
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Benefits
TD offers a comprehensive benefits package that includes health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. For more information, visit the TD website.
Pay
The base pay for this role is $11.54 per hour, depending on established local minimum wage plus commission. The actual pay offered may vary based on the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Schedule
The role is typically 40 hours per week, with occasional domestic travel as needed.