Mortgage Loan Officer- Lansdale
Penn Community Bank · Lansdale, PA · 2 mo ago
FinanceFull-time
Essential Functions
- Develop sales leads independently and by cooperation with the Financial Center Managers or Business Development Officers to attain new Residential Lending business relationships and product sales
- Manage a book of business for residential lending customers including but not limited to: a pipeline of loans, answering customer inquiries, and developing relationships with Realtors and other COIs
- Absorb and enter complete information from borrowers to assist in completing loan applications.
- Analyze borrower qualifications to determine a prequalified loan amount while working with the borrower to identify the appropriate loan program and pricing.
- Deliver “best in class” customer service by promptly returning phone calls, answering questions, and providing education to prospective borrowers on loan product types.
- Abide by all state, federal, and local laws, including those regarding fair lending and nondiscrimination in the extension of mortgage services.
- Develop and foster internal and external client referral relationships to assist in generating an ever increasing pipeline of loan applications.
- Maintain and meet published individual and department goals for sales activity, productivity, and processing times.
- Identify borrower cross-selling opportunities, delivering “warm transfers” to internal partners to support bank cross-sell goals.
Compliance
- Comply with all applicable regulations and Bank policies regarding employment and employment law.
- Participate in annual compliance and other job-related training.
- Comply with applicable bank regulations, Bank policies and procedures.
- Comply with Bank’s internal privacy and ethics standards.
Relationships and Contacts
- Internal: Reports to Residential Lending Sales Manager, frequent interaction with Operations staff, department leaders, and back office personnel.
- External: Frequent interaction with borrowers, depositors, referral sources, realtors, and vendors.
Education And Experience
- A high school diploma or GED is required; a college degree is preferred.
- Minimum of two years’ previous experience in a sales-oriented environment, with a proven track record of success, is required; a network of established referral sources is preferred.
Skills And Competencies
- Must be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS).
- Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business.
- Excellent written and oral communication skills.
- Ability to manage time extraordinarily well.
- Excellent presentation and public speaking skills.
- Familiarity with Microsoft Office.