Mortgage Loan Officer (Detroit, MI) – Accepting Applications for 2027 Classes

We need to output HTML fragment with sections: h3 headings for sections present: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. Let's parse the posting. Content: - Intro paragraph about Rocket, belief, role description. Could be "About the role" maybe. - "What You'll Do" bullet list: Speak on the phone..., Ask the right questions..., Support clients..., Use Rocket Logic... - "How You'll Start": details about licensing, training, etc. Could be "Requirements" or "Qualifications". It mentions you don't need mortgage experience, need willingness to learn, etc. Also licensing process. - "Compensation And Career Growth": mentions hourly rate set by location plus incentives with no cap, recruiter will share specifics, growth based on performance, promotions quarterly. This is Pay and maybe Career Growth but we only have Pay section. Could include Pay. - "Who Succeeds Here": traits: building trust, listening, coachable, self-motivated, etc. Could be Skills or Qualifications. - "Where you'll work": hybrid locations list: Detroit, Cleveland, Cypress Waters (Dallas-Fort Worth), Lake Forest, Phoenix. Not remote-anywhere, need to live in or relocate. This could be Schedule? Actually schedule not mentioned. Could be "Location" but not a heading we have. We could maybe put under "Schedule"? No. Since we don't have a heading for location, we might omit or incorporate into a paragraph under "About the role" or "Requirements". The instruction: include a section ONLY when posting has real, specific content for it. We have no explicit schedule or benefits details beyond generic "We go above and beyond... benefits". There's a mention: "We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks." That's vague, no specific benefits listed. So we should NOT create a Benefits section because no specific content. Similarly Pay: they mention hourly rate set by location plus incentives with no cap, recruiter will share specifics. That's somewhat specific: hourly rate plus uncapped incentives. That's enough for Pay section? It says "Your compensation includes an hourly rate set by location plus incentives with no cap". That's specific enough. So we can include Pay. Schedule: no mention of schedule (hours, shifts). So omit. Benefits: only generic statement, no specifics, so omit. Skills: we have "Who Succeeds Here" describing traits; could be Skills. Also "What You'll Do" includes using Rocket Logic, etc. Could be Skills. We'll make a Skills section with bullet points of traits and abilities. Requirements/Qualifications: The posting says you don't need mortgage experience or a book of business; willingness to learn, drive, honest compassionate approach. Also licensing process: they pay for training and licensing, need to pass SAFE exam, etc. Could be Requirements. We also have "How You'll Start" details about licensing, training, etc. That could be Requirements. We need to avoid repeating job title as heading. We'll not. We'll produce sections: About the role (intro paragraph), Responsibilities (What You'll Do), Requirements (How You'll Start + eligibility), Skills (Who Succeeds Here + maybe using Rocket Logic), Pay (Compensation And Career Growth). Possibly also "Work Location" but not a heading we have; we could incorporate into About the role or Requirements as a paragraph. We must not include boilerplate like EEO, legal, application instructions. At end there is EEO statement etc; we must remove. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like: hourly rate set by location plus incentives with no cap, recruiter will share specifics during interview, growth based on performance, top MLOs promoted every quarter, visible repeatable path from MLO to Senior, Executive, beyond. Also mention that they pay for training and licensing, SAFE exam, two weeks prep, best-in-class training program, immersive then regular rhythm. Also mention hybrid locations list. We must not add any extra info not in posting. Let's extract exact phrasing. Intro: "At Rocket, we believe homeownership should be accessible, simple, and empowering. But we know the path can be complicated, stressful, and full of unknowns. That’s where you come in. As a Mortgage Loan Officer, you’re on the front lines helping clients make one of the most important financial decisions of their lives. Whether you’re working with a first-time home buyer or someone refinancing to create new opportunities, your work helps more people find lasting prosperity. You’ll also build your own earnings and develop proven sales expertise with every conversation. You don’t need mortgage experience or a book of business to start here. What matters most is your willingness to learn, your drive to sharpen your craft and compete at a high level, and your honest, compassionate approach to guiding clients through a system that can be tough to navigate alone." That's About the role. Responsibilities (What You'll Do): - Speak on the phone with leads generated by Rocket's marketing engine, giving you access to significantly more inbound volume than most MLOs receive, so you can focus on conversations instead of prospecting. - Ask the right questions to understand each client's personal financial story and guide them through their home loan options, from buying a first home to consolidating debt with a refinance. - Support clients through every stage of the mortgage process with transparency so nothing catches them off guard. - Use Rocket Logic, our in-house AI assistant, to provide real-time guidance during client conversations, helping you answer questions quickly and keep every interaction personal. Requirements (How You'll Start + eligibility): - We know starting something new comes with uncertainty, so we're upfront about our process. If we move forward with your application, we'll run a soft credit check to verify you're licensable. This is a standard industry requirement, and we're assessing the financial integrity expected of someone handling client finances, not reaching a specific score. Most applicants pass this stage without issue. - You don't need to be licensed to apply. Rocket Mortgage pays for your training and the full licensing process, so you can start here even if this is brand new to you. - During your first two weeks, you'll prepare for and take the SAFE licensing exam. We cover all training costs and exam fees because we're invested in setting you up to succeed. - Once licensed, you'll step into our best-in-class training program to learn our tools, workflow, and how to run confident, effective client conversations. It's immersive and intensive at first, then settles into a regular rhythm once you're on the floor. - You don't need mortgage experience or a book of business to start here. What matters most is your willingness to learn, your drive to sharpen your craft and compete at a high level, and your honest, compassionate approach to guiding clients through a system that can be tough to navigate alone. (But that's already in About; maybe we can keep it only once.) We could combine eligibility traits under Skills. Skills (Who Succeeds Here): - People who thrive tend to be skilled at building trust and listening with empathy, especially on the phone, and they stay focused on solutions even when things get complicated. - They're coachable and quick to apply feedback, self-motivated and goal-oriented with the openness to adapt as goals are tracked and coached frequently. - Success here also means staying comfortable as the market, technology and process continues to evolve. Also maybe include "Use Rocket Logic" as skill but that's in Responsibilities. Pay (Compensation And Career Growth): - Your compensation includes an hourly rate set by location plus incentives with no cap, so your earnings reflect your effort and results. - Your recruiter will share specifics during your interview process. - Growth here is based on performance, not tenure. - Top Mortgage Loan Officers at each level are promoted every quarter, and there's a visible, repeatable path forward from Mortgage Loan Officer to Senior, Executive, and beyond. Work location: Could be included under About the role or Requirements as a paragraph: "Rocket Mortgage Loan Officer positions are hybrid and based in one of our banking centers, including Detroit, Cleveland, Cypress Waters (Dallas-Fort Worth), Lake Forest, and Phoenix. This is not a remote-anywhere role, and you'll need to live in or relocate to the region tied to the specific opening you apply for." We need to decide where to put it. Since we don't have a Location heading, we can add a short paragraph under About the role or maybe under Requirements. Probably under About the role after intro. We must not include any boilerplate like EEO, legal, application instructions. The final paragraphs about EEO, reasonable accommodations, etc must be removed. Now produce HTML fragment:

About the role

At Rocket, we believe homeownership should be accessible, simple, and empowering. But we know the path can be complicated, stressful, and full of unknowns. That’s where you come in. As a Mortgage Loan Officer, you’re on the front lines helping clients make one of the most important financial decisions of their lives. Whether you’re working with a first-time home buyer or someone refinancing to create new opportunities, your work helps more people find lasting prosperity. You’ll also build your own earnings and develop proven sales expertise with every conversation. You don’t need mortgage experience or a book of business to start here. What matters most is your willingness to learn, your drive to sharpen your craft and compete at a high level, and your honest, compassionate approach to guiding clients through a system that can be tough to navigate alone. Rocket Mortgage Loan Officer positions are hybrid and based in one of our banking centers, including Detroit, Cleveland, Cypress Waters (Dallas-Fort Worth), Lake Forest, and Phoenix. This is not a remote-anywhere role, and you'll need to live in or relocate to the region tied to the specific opening you apply for.

Responsibilities

• Speak on the phone with leads generated by Rocket's marketing engine, giving you access to significantly more inbound volume than most MLOs receive, so you can focus on conversations instead of prospecting.
• Ask the right questions to understand each client's personal financial story and guide them through their home loan options, from buying a first home to consolidating debt with a refinance.
• Support clients through every stage of the mortgage process with transparency so nothing catches them off guard.
• Use Rocket Logic, our in-house AI assistant, to provide real-time guidance during client conversations, helping you answer questions quickly and keep every interaction personal.

Requirements

• If we move forward with your application, we'll run a soft credit check to verify you're licensable. This is a standard industry requirement, and we're assessing the financial integrity expected of someone handling client finances, not reaching a specific score. Most applicants pass this stage without issue.
• You don't need to be licensed to apply. Rocket Mortgage pays for your training and the full licensing process, so you can start here even if this is brand new to you.
• During your first two weeks, you'll prepare for and take the SAFE licensing exam. We cover all training costs and exam fees because we're invested in setting you up to succeed.
• Once licensed, you'll step into our best-in-class training program to learn our tools, workflow, and how to run confident, effective client conversations. It's immersive and intensive at first, then settles into a regular rhythm once you're on the floor.

Skills

• People who thrive tend to be skilled at building trust and listening with empathy, especially on the phone, and they stay focused on solutions even when things get complicated.
• They're coachable and quick to apply feedback, self-motivated and goal-oriented with the openness to adapt as goals are tracked and coached frequently