Mortgage Loan Officer

About the role

Soo Co-op Credit Union is seeking a Mortgage Loan Officer to assist members in navigating the homebuying process. This role offers opportunities for growth and meaningful impact.

Responsibilities

• Build strong, professional relationships with members and guide them through the mortgage application and lending process.
• Help members understand their mortgage options and recommend products that best fit their needs.
• Manage mortgage applications through Encompass, complete required calculations and documentation, and ensure loans meet applicable underwriting and compliance requirements.
• Cooky with real estate agents, title companies, appraisers, and other parties to help keep the mortgage process moving smoothly.
• Lock interest rates and prepare, review, and explain mortgage documentation to borrowers.
• Maintain communication with members throughout the process and provide a high level of service from application through closing.
• Cross-train within the Mortgage Department and support the team as needed.

Requirements

• Strong communication and interpersonal skills, with the ability to build positive relationships with members, coworkers, and outside partners.
• Strong attention to detail and the ability to manage multiple applications, deadlines, and priorities.
• Good judgment and problem-solving skills, including the ability to research and apply policies, procedures, and regulatory requirements.
• The ability to work both independently and collaboratively as part of a team.
• A professional, member-focused approach and a willingness to learn and continue developing.

Preferred Experience

• Previous mortgage lending experience preferred.
• Familiarity with mortgage lending systems such as FICS and Encompass is preferred, but not required.

Salary Information

$20.00–$25.00/hour, commensurate with experience; flexibility for highly qualified candidates.

Why Apply?

• Help members of our community achieve their homeownership goals.
• Gain hands-on experience and develop valuable knowledge of mortgage lending.
• Work alongside an experienced team with opportunities for cross-training and professional growth.
• Build a career with a local credit union committed to serving its members and community.

Why Choose Soo Co-op Credit Union?

• Consistent and valuable guidance from experienced leadership.
• Opportunities for personal and professional growth.
• Excellent benefits including health insurance, disability coverage, retirement plans, paid time off, and volunteer hours.
• A supportive workplace culture focused on integrity, service, and community involvement.

Requirements

• High school diploma or equivalent.
• Prior experience in banking, mortgage lending, financial services, or a related field.
• Ability to occasionally lift up to 10 lbs.
• Ability to sit for prolonged periods.
• Regular, predictable, in-person attendance at a Soo Co-op Credit Union branch is an essential function of this position.