mortgage loan officer

About the role

The mortgage loan officer is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals.

• This is a commission based position with the potential for significant earnings based on business generated.

A Day in the life of a mortgage loan officer

Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey.
Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
Consult with members about their home financing needs, risks, and offer lending solutions.
Interview applicants to determine financial eligibility and feasibility of granting loans.
Assess member needs, explore all options, and introduce different types of loans.
Fully complete a mortgage loan application online, over-the-phone, or in-person.

What you bring to the table

• A high school diploma or equivalent.
• Minimum 3 years solid work experience in residential mortgage lending.
• Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
• Solid understanding of mortgage industry lending practices and programs.
• Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.
• Capable of working in a sales-centric, goal-oriented environment.
• Exceptional professionalism providing for a best-in-class member experience.
• Excellent verbal and written communication skills.
• Outstanding organizational and follow up skills.
• Capable of proficiently delivering and handling difficult customer conversations.
• Strong teamwork abilities with co-workers and colleagues.
• Excellent interpersonal and decision-making skills.
• Ability to handle the stress of meeting time-sensitive deadlines.
• Proficient computer skills, including MS Office and databases.
• Experience reaching or exceeding sales goals and objectives.
• Ability to adapt well to change and learn quickly.
• Ability to problem-solve with a high level of personal accountability.
• Proficiency using Excel and Word.

You might also have

• Demonstrated proficiency with lead generation and meeting self-generated origination sales goals.
• Proficient with Encompass.
• Experience with originating equity loans/lines.
• Experienced in gathering deposits.
• Specialty product experience like construction, FHA, VA, etc.

Culture of Belonging

We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

At orsa credit union

You’ll enjoy:

• Flexible work options depending on position.
• Numerous employee engagement activities.
• Community Resource Groups.

Contact/application information

If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly!

Equal Employment Opportunity Policy

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.