Mortgage Loan Officer

About the role

Our Mortgage Loan Officer delivers exceptional service while assisting members with mortgage lending needs. They use their knowledge and proactive problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

Responsibilities

• Conduct thorough mortgage loan interviews to assess members’ needs and recommend appropriate loan products.
• Analyze credit reports, income documents, and other financial information to determine borrower eligibility and loan terms.
• Approve/deny and oversee the disbursement of loan requests.
• Oversee and ensure closing dates and deadlines are met.
• Guide members through the mortgage application process, including gathering required documentation and ensuring compliance with regulatory requirements.
• Provide ongoing support and assistance to members throughout the mortgage loan process, addressing any questions or concerns.
• Ensure compliance with licensing requirements by maintaining an up-to-date license through the National Mortgage Licensing Registry.

Requirements

• Minimum three to five years of experience as a Mortgage Loan Officer
• High School Diploma or equivalent; Bachelor’s degree preferred
• Ability to make independent judgements within guidelines and to work within deadline timeframes
• Comprehensive knowledge of all mortgage lending products, policies and procedures
• Proficient in analyzing credit reports, income documents, and other financial information
• Strong problem-solving skills and the ability to navigate complex situations
• Exceptional communication skills, both written and verbal, with the ability to explain complex financial concepts to members
• Strong relationship building skills to grow and maintain relationships with realtors, builders, and members
• Maintain a high level of professionalism
• Dependable; punctual and regular attendance
• Ability to work as a team player
• Willingness to participate in Mortgage networking events
• Commitment to continuous learning and professional development; willingness to learn new processes

Schedule

Full-time, 40 hours per week, Monday through Friday, 8:15 AM to 5:15 PM. Location: Nall (Port Neches). Classification: Non-Exempt.